LoseTheBackPainReviews 188

Shame on you Jesse Cannone Get a Clue!
I just got of the phone with your Company. I explained that I just received my second copy of The Seven Day Back Pain Cure and that I have been charged for it. I thought that since you seem to have a friendly facade that you would know how to keep a customer happy. Apparently you do not understand good business practices. The guy said that I would need to send the book (how much did that book cost you to make? I thought so.) back to get my charge reversed. Really? Are you freaking kidding? That does not even make since. Why would I spend $5.95 to get $5.95. So your company is charging me for a book that I did not order and refuse to do the right give up a measly $5.95 for a book that cost you pennies to make.
Now I am afraid of what you Scammers are going to hit me with next. You are sending emails every day. I am frightened that if I click the wrong button you will make another false assumption and send me something else that I don't want and charge me for it. WHY WOULD I ORDER TWO OF THE SAME BOOk?
You know how this works don't you? I could of got off that phone call a "happy customer" of and "unhappy customer. Well guess what, not so happy and for six bucks. So this goes into my blog and any review on your company as well as James Ward (I will CC this to him) and another scammer in your company. Also your books are going into the dumpster. I am also asking to NEVER SEND AN UNSOLICITED E-MAIL ME AGAIN! So enjoy my $6.00.
Sincerely,
RT

Losethebackpain.com products - ointments and pills - are placebos with only testimonials by people who think that it works (that is how placebos work). There are no endorsements by reputable orthopedists or medical clinics (e.g. Mayo, Cleveland Clinic) at all, which means that you are just wasting your money if you fall for their seemingly free offers (you pay only shipping costs). Besides their 21-day free trial offers are really two-week trial offers since they count shipment period towards the 21 days. THIS IS A SCAM! DON'T FALL FOR THEIR PROMOTIONAL OFFERS!

I've had no problems with the site. My husband tried the Heal n Soothe free trial and now he can't live without it to relieve his back pain. I opted for the discounted rate for auto-reorder, and I've adjusted the delivery schedule three times - no problems, they answered calls and emails pretty quickly.
I gave it 4 stars so you'd possibly believe this is a legitimate review; plus I rarely give out 5 stars - that comes with freebies and special discount deals for repeat customers.

You folks out there claiming losethebackpain.com is a scam because you are getting unexplained credit card charges need to look at the details of what you purchased. You agreed to and paid $1.99 to review his monthly newsletter for 30 days. After the 30 days expired if you didn't cancel then you agreed to be charged 19.95 per month for the newsletter. All you have to do is call them to cancel.

It annoys me that you folks litter review sites like this for products that are good just because you failed to read what it was you were buying. And at this point it appears you have put more effort into defaming his good business rather than taking action to heal yourself. You are in an endless cycle you deserve.

I was sucked in after ordering a Free Trial offer of 'heal n soothe' but was asked to supply my credit card details to pay for postage. I was charged for the free bottle plus another bottle that arrived a month later (that I hadn't ordered). The following month they stole from my credit again for product I had not ordered or received. Two emails to them were ignored so to prevent further thefts I have had to cancel my credit card. BEWARE. STAY AWAY from this company.

I was sucked in by these scammers, it was an offer of a free pilates DVD for the cost of postage for which I stupidly gave them my credit card details. I have just realised that I have been charged different amounts each month for the past 11 months! This adds up to approximately $325.00 AU. I will be visiting my bank on Monday to get all the details and report this scam. I will not rest until I am refunded. I did not at any time sign up for monthly newsletters at the cost of approximately $30.00 per month, this is a fraudulent scam!

I also notice that the good reviews are all written close to the same time/day. I guarantee you that they are reviewing themselves to try and save face. I received what was supposed to be a 30 day trial of heal and soothe. It was only a 10 day supply. Then they sent me a full bottle 10 days later charging my account their ridiculous price. Go check out the ingredients and you can get better enzymes from lots of companies a lot cheaper. I emailed them and called them. They won't honor their ad of 30 days "free" supply (of course you pay a very high shipping cost for something they ship for less then $2.00). They are not an honest company or there is no way there would be this much negative on them. OH, by the way, they did tell me they couldn't change the sites that say you get the free 30 days supply although they are the ONLY place you can get heal and soothe. They try and put it off on others but they should know people aren't that stupid.

I ordered one bottle of Heal-n-Soothe (1 month's supply). I tried it for 2-3 weeks but realized it was interfering with my sleep (as soon as I stopped taking it, I didn't have any trouble sleeping). I called to get a refund (as it promises on their website). First I was told that I was one day past the 30-day refund period; the young man on the phone was SO SORRY but they couldn't change the policy. Then when I argued that it was in fact the 30th day, he said it had to be mailed back to them within the 30 days. When I said I didn't see anything on the website or in my order email about such a policy, he came back and told me they don't do refunds for opened bottles! Despite my asking him repeatedly to show me where on the website it mentions any of these pesky details, he was unable to pinpoint where, just kept saying it's on the website.

I accepted an offer for a free book from the Healthy Back Institute. I was asked to give my credit for shipping costs. I later found out that I had been charged $19.95 (3 months in a row) for their newsletter. I did not want there newsletter, and had not read it. It just came in the mail and I thought it was junk mail. When I asked to be refunded the charge, they said they had sent me an email (which I never read-thought it was spam). Because I didn't tell them I didn't want their newsletter, they sent it and I had to pay for it. They never did refund me my money. I feel they fraudulently used my credit card (charged it without my permission) and the online offer for a free book was only a method of getting my credit card number. There customer service representatives, including the supervisor, were very unresponsive.

I ordered their inversion table. I attempted to cancel this order prior to shipping. Since it had already shipped, I ended up receiving it. I planned to refuse delivery, but could not be home when it was left at my doorstep. I made multiple attempts to acquire a return authorization/tracking number through telephone and emails. There was zero customer service anytime I mentioned wanting to return the item.

I was finally able to get someone to help me with the return until they told me I was 3 days over the 30-day limit for returns and they would not give me a credit. I could be more understanding if I had been using the product. This, however, was never opened.

I informed them that had they responded to any one of the multiple attempts I had made to get the required information for a return that the table would have been returned within the limit. They still refused. I asked to speak to a supervisor who was conveniently unavailable. Now I am stuck with an unopened box that contains a product I won't use for which I paid 299 dollars.

I would not and will not recommend this site to anyone. Their customer service sucks.

Not only did I purchase the Lose the Back Pain program, after using it for just one week, I went to my chiropractor, whom I hadn't seen in a year, having given up on adjustments because they were expensive and just didn't hold and I had the amazing experience of having no pain when he moved the very few vertebrae back into alignment that hadn't gotten there on their own yet. He was amazed, too, by how easily things moved. Stretching my muscles loosened things up so they moved easily, and probably helped some of the vertebrae move back in place, considering that there were only two or three that needed adjustment, and it was usually six or more. I also have neck pain. I have ordered Lose the Neck Pain and expect to have the same experience -- no pain when my neck is adjusted, if I ever need to see the chiropractor again. Lose the Back Pain has done wonders for me since I got it about six weeks ago. I also use a Spine Align (now called Spine Worx) and, while I used to get a half dozen snaps of things moving back into place as I'd lay back on it, nothing moves with it anymore, my spine now staying in line unlike ever before, and I've been going to chiropractors since 1981. I'm sorry for those who have had a bad experience with this company, and they do seem to be a bit money hungry from even my point of view, but the products I've bought from them (Lose the Back Pain, NUBAX, and, hopefully Lose the Neck Pain when it arrives) have changed my back pain situation for the better and I'm hoping that, as I continue to use it, I will no longer have any back pain, a situation that I haven't experienced since 1972. For someone who suffers from back pain, for the cost of three chiropractic adjustments, the Lose the Back Pain program is certainly worth a try. It's guaranteed (1 year, when I purchased it) and, if it doesn't help you, just return it.

I found this website a few years back, when I was researching alternatives to the surgery that both my wife and my doctor insisted was necessary. There I was introduced to the concept that my back pain might have been caused by (correctable) muscle imbalances. That idea, and the other free information and videos on the site gave me the courage to (successfully, thank you) reject surgery. I purchased (and still do) several of their products for a not-inconsequential chunk of change... but far less than surgery.
So much for the website... I'd like to address some of the recent comments here:

1. Apparently, there were a bunch of positive reviews posted on Oct. 19th. My guess is that, like me, those reviewers were sent an email on that day in which we were described as "one of my best customers", and were asked to provide our own (predictably positive) assessment of the website, in order to counter the recent "bad press" that they have been receiving. Like them, I have found (and continue to find) excellent value in both the information and products they offer, so it's unsurprising that our reviews would be positive, and clustered in time. Indeed, I had never heard of *this* website (SiteJabber) before following the link in the email... I can't wait to poke around here some after finishing this review.

2. I *hate* pre-filled check boxes that have to be unchecked to avoid getting or paying for an unwanted tool bar, an unneeded program, a recurring charge, or whatever. I don't recall this being an issue on Jesse's site, but since I've been burned before, I'm fanatically careful about it; but just in case: Jesse, DON'T DO THAT!

3. Finally, don't buy (or even pay S&H for) Jesse's book. All it is is a long-form advertisement for his website and products. Don't get me wrong, I like his website and products, but if that book was my first introduction to what he offers, I would never have gone to the website. Heavily edited to remove the fluff and filler, the book would make an excellent "About Us" link on the site.

I couldn't help but review this website. Take a look at these reviews and you will notice all of the positive reviews were written almost all on the same day literally within minutes of each other. Coincidence? I don't think so. You the reader be the judge on what reviews are REAL and which ones may have been written by friends or by the website owner himself. Maybe the next time someone decides to write fake reviews about themselves they Might consider spreading out the positive reviews a little more than 2 minutes apart... On the 19th I noticed like 3 reviews straight in a row all glowing reviews of this site. Hmmm...