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empowerDX Reviews Summary
empowerDX has a rating of 1.9 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. empowerDX ranks 2nd among Coronavirus Test Kits sites.
Disappointing customer service: I tried to do the test twice, got TNP results both times, with no explanation. I believe I followed the instructions correctly both times. Basically, I spent $100, went through the inconvenience of doing the test twice, got no results, and now there are no other options for a partial refund or a new kit.
Great experience, they update you every step of the way from mailing, receiving, results! I will use them again
They said there was no patient identifier, but both the label on the outside and the label inside the box identified me! Never again! And in addition, when I ordered the test, they didn't send it until I contacted them to find out why.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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