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Everywell Reviews Summary
The company's reputation is significantly marred by serious concerns regarding accuracy and customer service. Customers frequently report issues with receiving incorrect test results and express frustration over the lack of responsive support when attempting to resolve these problems. While some positive feedback may exist regarding product quality, the overarching sentiment indicates a critical need for improvement in communication and reliability. Addressing these service gaps and enhancing customer support could be essential steps for the company to rebuild trust and improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
They are fraudulent in every manner I can think of. My results came back but to the wrong person. I tried to get in touch to let them know and nobody answered. So someone has my results and I have theirs. This was an std test by the way
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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