LookHUMANReviews 92

I ordered two giftcards and used my daughter's email account to receive them. I guess I should have done some preliminary work re their site. Either because my Google Chrome browser can't reach their site, or for some other reason I don't understand, I have been locked out even though I used their email address and receipt confirmation I received. I expected reasonably prompt service though I realize ordering just a week before Christmas might have been a mistake. I figured ordering gift cards instead of a product would not be a problem. I called their supposed number and the message doesn't even identify the business; just says no service reps are available and we'll call you back. Apparently this company is "liked" overwhelmingly on Facebook--but not yet by me.

I placed an order for a specific shirt and paid the high delivery fee for it to be delivered by Christmas. Tried calling them several times but no one ever answers the phone. Took them two days to answer an email.
Today my order arrived. Invoice lists the correct shirt but what I received is a completely different shirt. Tried to call immediately but of course no one answers. Needless to say I am now out not only a correct shirt but the high shipping fee I paid for Christmas delivery! Run as fast as you can away from this company!

I love the phone case I got, it's great, product is awesome... HOWEVER I spent over a week (nearly 2 weeks) trying to contact literally ANYONE from the company and the one person who finally responded asked for my information then never responded after that. I emailed multiple times, called, even tried messaging the twitter account they own. I am extremely disappointed in the service and lack of interest in even helping me at all. If you want anything from them prepare to order a month or so in advance. To date I still have not heard back from any representatives, very disappointing. Additionally why would I want to pay $6 for shipping when it takes more than 2 weeks to arrive?! Insane. I made an account literally just to post this review I'm so annoyed.

I absolutely love the shirts I have received from Look Human however I have had nothing but issues with all but 1 of my orders from them. There have been issues with shipping; items being lost in the mail then being told I would get free next day shipping on my replacement order only to have it take just as long as a normal order would have, also one time I ordered and used a promo code but when I got to the confirmation page it had completely deleted the promo code and charged me full price. I will say that their customer service reps did get back to me in a somewhat timely manner but that they didn't always know how to proceed. I did get my discount applied to my CC on the promo code issue but when it comes to the shipping issues they were lack luster in resolving my issues. The promo code order I am still waiting on in the mail; they use DHL which gets transferred to USPS and the tracking info takes forever to update, not to mention they take a while to get the product to DHL for delivery. I had one order sit with no tracking information for 48 hours before it was finally picked up by DHL. Last thing is that they always have these random sales and they almost always happen right after you place a decently priced order. They won't give you a refund or credit you the difference since you placed your order before the sale started and they don't email you in advance of when these sales are going to happen like most companies, they just let you know the day it actually starts either via email or if you happen to be on their website. Overall the products are great but due to them lacking in the core areas that make a business one I want to purchase from I will no longer be buying from them. I have other websites I can go to for the similar products and I know I will receive much better service overall.

I am very nervous about ordering tees online and i didnt see many reviews for the site but I fell in love with a shirt they had and decided to just go with it. It arrived in about 5 days and the quality is great, fit is good. I was so happy with it that now I cant stop ordering clothes from them. I have sweatshirts, the materials great and soft, fits like a glove and the graphic hasnt faded or chipped. So so so satisfied. Its my go to for fun tees

Got my shirt in the mail today. I ordered a razorback tank to workout in. While the print is awesome, I can get a better quality shirt from, well, anywhere else. The shirt material is super thin. Nice and cool to workout in though right? No. Not when the shoulder straps are so thin they barely hold the shirt up. There's no seams around the edge. They just overlock stitched all of the edges so they aren't even finished. I got the awesome print that I wanted... but on a crappy shirt that will unravel and tear after one wash.