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LookHUMAN

1.5

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LookHUMAN Reviews Summary

LookHUMAN is an online store that sells pop-culture inspired artwork on various products such as t-shirts, tank tops, sweatshirts, and home goods. They offer free shipping on orders over $50 and easy returns/exchanges.

This summary is generated by AI, based on text from customer reviews

service
33
value
29
shipping
31
returns
11
quality
21

We monitor reviews for authenticity

Ohio
1 review
1 helpful vote
Follow Chelsea K.
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These shirts are amazingly cute! I love the designs and they really help spruce up my dull wardrobe. WITH THAT BEING SAID, as cute as the designs are, the different styles of shirts are just awful. I got a few racerback tanks for the upcoming summer season and let me warn you now, DONT GET THE RACERBACK TANKS! The tees are fine, though I recommend ordering a size up if you don't like the fitted look. But the RACERBACKS, dear lawd. Such flimsy material and they do not fit properly. I fear getting hooked on something because one small tug would probably make this entire tank come undone. That, and it's as if the tanks just weren't meant for wearing a bra with. If you wear a bra with one of these racerbacks, you best be comfortable with that thing showing because it's gonna show. I recommend going braless if you can, or just wearing these tanks around the house. I can assure you, I'm not comfortable wearing these outside of my home.
Just buy a regular t-shirt and you'll be fine. Order a size up if you don't like a tight fit.
With those stipulations in mind, this site isn't so bad. Cute and quirky designs, shipping was pretty typical, they're not terribly priced and they seems to always have a deal going on.

Date of experience: May 7, 2021
Illinois
1 review
3 helpful votes
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Took a turn
May 1, 2021

I went in being so excited because I loved the LGBT snake designs they were so bright. Yet when they came it was insanely dull and rough. I also bought their chimkin shirt which was slightly better but still garbage quality. To better and stop scamming, post what it actually looks like or gtfo the platform. Very disappointed.

Date of experience: May 1, 2021
Canada
1 review
0 helpful votes
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Love my new shirts!
April 13, 2021

I ordered three shirts, one for myself and two for my daughter. Super good quality and very pleased with this order. I live in Canada so it took about a month thru USPS to get here but I knew from previous experience ordering from the states that usps takes forever to ship here and is notoriously bad at tracking so I was not worried and do not blame the company as they shipped it out within a couple days of me ordering. I will definitely order again from this company. Thank you!

Date of experience: April 13, 2021
Maryland
1 review
4 helpful votes
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Ordered Christmas items on 11/29. It's now 12/19 and still nothing has been delivered and no tracking number updates since 12/11. Customer service is worthless and makes excuses, and clearly has no idea if the products have even been produced/boxed for shipping yet. Don't order from this company - it's a complete scam.

Date of experience: December 19, 2020
Texas
1 review
0 helpful votes
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Just like the picture.
November 21, 2020

I recently ordered the mushroom butt mug and I absolutely love it. This adorable mug came with little delays and no damages.

Date of experience: November 19, 2020
California
1 review
3 helpful votes
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Great customer service.
October 26, 2020

I ordered my t-shirt, and afterwards found a discrepancy in a t-shirt size chart on their website. So I emailed them, got the size chart clarified and they even switched my order from a medium shirt to a large. However, when I received the shirt (the quality and color were good), the style was not flattering at all. I contacted customer service and again they were quick to help me exchange my shirt (same design, different shirt style). I received my new shirt and it's great:-)
The only two things I would say to improve, is faster shipping times are always nice (I am so spoiled with Amazon - sorry), but about 7 days isn't bad. But there is something lacking from an administration point and it's hard to say what specifically. For example, I received an email about my order but there was no information about shipping. So I clicked on the order number link and it brought me to my order but no shipping data. And no personal account information either (i. E. a place to log-in). They say in general about how long processing times take, but I had to wait in the dark until I received an email that my item was shipped.

Date of experience: October 25, 2020
North Dakota
1 review
2 helpful votes
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What a joke
August 3, 2020

Ordered three shirts, they claimed that they have been printed and are waiting for shipment. A week later they were still waiting to be picked up by USPS. Finally shipped. Two weeks later still no shirts. I contact LookHuman. They tell me to wait another week. I am annoyed but I wait another week(3 weeks at this point). Nothing. I contact LookHuman again. They tell me there's nothing they can do, but they will refund me or reprint the shirts... Okay. Well, these were a gift and the party was now less than a week away. I ask if they can expedite the printing and shipping for me since I ordered almost a month ago at this point. They said NO. Would not rush the printing, and wouldn't ship them overnight or two day. They would only treat it like a brand new order. I was angry but the shirts were a gift so I said okay, send the new ones. WELL NOW IT'S BEEN TWO MORE WEEKS AND STILL NO SHIRTS. This is the second time. Still says they are waiting USPS pick up for the last 8 days. What a joke. STAY FAR AWAY FROM THIS COMPANY. They will take your money and give no product, no customer support. They don't care.

Date of experience: August 3, 2020
Wisconsin
1 review
5 helpful votes
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Would NOT recommend
June 28, 2020

Okay, so first, despite being reassured my order would arrive within 10 days, it took over 20 days. Was supposed to be a birthday present for my daughter. Ordered about 17 days in advance. Their shipping is whack. Despite the fact I'm also located in the Midwest (as they are), according to the tracking info, they literally sent it all around the country for like a week?! But worst of all, they got nearly half my order completely botched. Both wrong shirt and misprinted shirts. And I highly doubt I'll get my money back or the right shirts. And they aren't cheap, man. Hard pass, spend your hard earned money elsewhere!

Date of experience: June 28, 2020
Virginia
1 review
6 helpful votes
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Poor Quality
June 15, 2020

I ordered a tank top with a design I was really looking forward to wearing, but the quality is so poor I'm not sure I ever will. The material is THIN, the cut is weird, and the hemming is super sloppy. I honestly don't trust this to hold up in the wash which is a shame because the design is so cute. Honestly the printing would be good if it was done on a better product but I don't expect they have anything of quality.

Date of experience: June 15, 2020
California
2 reviews
3 helpful votes
Follow D B.
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Facemasks for my family are important. First its a week, they 2 weeks dealyed, now 4 more weeks. You have been warned. Do not buy from this company.

Date of experience: May 21, 2020
Illinois
1 review
9 helpful votes
Follow katie s.
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I've ordered my items almost a month ago and haven't received it or any updates about it. Even with their estimated shipping delays, the order is well overdue to be here. I contacted the company via email and have received no response. It looks like I'm going to have to dispute the charge on my credit card at this point. Very disappointing.

Date of experience: May 18, 2020
New Jersey
1 review
5 helpful votes
Follow Donna B.
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I could have created a better shirt with my ink jet printer and an iron on transfer. Worst quality print job I have ever paid for. And I paid for expedited shipping and received the product after 10 days... Allowing 1-2 days to process and 1-2 days to ship per the site... don't be tempted

Date of experience: January 28, 2020
Colorado
1 review
4 helpful votes
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Had to remind them about my order. Once I inquired why my order hasn't shipped 8 business days after ordering, I conveniently received an email saying it was shipped but tracking information wasn't available for another few days. To me, that says 'whoops, we dropped the ball on this one so lets send the shipping confirmation before actually sending the items.' Order showed up 3+ weeks later. I ordered women's one-size-fits-all socks and they fit my men's size 13 feet. Emailed them asking if I accidentally ordered the mens and 6 days later they responded saying men's and women's socks are the same size. This company is rather unorganized and unreliable from my point of view.

Date of experience: December 28, 2019
California
1 review
3 helpful votes
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Didn't ship my stuff
December 24, 2019

Tried to get Christmas presents from this sight and it said I would get them a few days before Christmas by the latest. Check my email Christmas eve and it says my items were just put in the mail today. Won't get my stuff until January. Now I have to buy new presents.

Date of experience: December 24, 2019
Tennessee
1 review
2 helpful votes
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If I could give 0 stars
If I could give 0 stars, I would. I placed an order 10 days ago, they happily took my money, but never shipped my order. I contacted customer service and was told they could email the warehouse and have my order sent out immediately. Never received a shipping confirmation so contacted customer service again, and was told the best thing to do would be to cancel, as these will not be available in time for Christmas. I was then told it would take 5-10 days to issue a refund. What a ridiculous company and the absolute worst customer service I've encountered to date.

Date of experience: December 14, 2019
Louisiana
1 review
2 helpful votes
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Poor quality
December 13, 2019

I was so excited when I found this site, as they have a lot of really awesome designs. Unfortunately, the quality did not meet my expectations.The throw blanket is much thinner than I thought it would be, and the black designs on the two mugs that I ordered are faded and brown as if the ink was running low when they printed them. The only item that is as described is the one T-shirt that I purchased.

Date of experience: December 13, 2019
California
1 review
0 helpful votes
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DO NOT WASTE YOUR MONEY
September 20, 2019

Horrible company! The sizes are waaaaay too small... the size chart said 50" chest, but it was a 36"chest. The print was not even centered on the shirt, and they expected me to return their crappy product at my expense! DO NOT WASTE YOUR MONEY!

Date of experience: September 20, 2019
New York
1 review
1 helpful vote
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Never arrived
July 17, 2019

Ordered a shirt from LookHuman on June 19 and never received a shipping notification or tracking number. On July 5 I emailed customer service asking for an update on when to expect its arrival, only to be told the package had been marked "delivered (porch/front door)" on June 29 according to the tracking number. No one who lives in the house ever saw it, but apparently once they hand it off to DHL LH washes their hands of it. Frustrating since it would have cost half what I paid in shipping to send it via USPS Priority 3 day, which would have been a much more reliable choice, and the shirt isn't even available anymore (I was even considering ordering it again in case it really was a fluke)

Date of experience: July 17, 2019
California
1 review
0 helpful votes
Follow Sam C.
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I ordered a t-shirt from here for my dad for a late fathers day, and when it arrived it was waaay to big for him. So I emailed them later that night asking for an exchange and received a response, the next day! They exchanged it for free and said to keep or donate the larger shirt. It does take a while for items to ship, but I think that is because its a print to order shop, and it doesn't bother me. Anytime I order items from a print to order shop, it always takes longer, especially during the holidays so keep that in mind. Complaints of them stealing from artists I personally feel cannot be verified, as I have seen the exact same designs on places like Redbubble from various artists, not just one, so it is hard to say who is taking from who. I love their selection of Pride shirts and cannot wait to order from them again.

Date of experience: June 22, 2019
Pennsylvania
1 review
10 helpful votes
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Stealing from artists
October 21, 2018

This review might get deleted as I've not actually purchased from this website. I was about to, until I read the reviews here. I noticed someone reviewed about LookHUMAN stealing from artists & I found this to be 100% true. They mostly steal from artists who sell their goods on society6.com. Just type in the keyword for the print you were looking at & I bet it shows up on society6, which is a legitimate business helping independent artists. So take your business there, instead of this shady place.

Date of experience: October 20, 2018

From the business

At LookHUMAN, we feature over 100,000 unique and fun designs so you can express your unique identity. Whether you're a nerd, science geek, feminist, gamer, punster, fitness nut, or just want to show off your quirky self with our RBG, introvert, or LGBTQ classics. Our fresh hand-printed designs are available on apparel, mugs, stickers, pillows, phone cases, totes, and other accessories. New designs are added daily! Printed in the USA.


lookhuman.com
Founded in 2012
Columbus, Ohio, United States