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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
This company does not typically respond to reviews

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8,746 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great
January 27, 2022

It was a very good experience and great service overall

Date of experience: January 27, 2022
Meir B. LookByFare Rep
over a year old

Dear Marlon,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Support Team
LookByFare.com

California
1 review
0 helpful votes
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Scam
February 26, 2022

Horrible! There English is poor at best. Fees charged for everything. Horrible customer service

Date of experience: January 27, 2022
Meir B. LookByFare Rep
over a year old

Dear Randy,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact numbers provided but landed on voicemail or were unable to connect. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com

New York
1 review
0 helpful votes
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Delightful
January 27, 2022

It was a very cordial and delightful experience. Nigel was very patient. He took his time with my sister and I insuring that we recieved the dates that we we want, the times that we want and the airport of our choosing.

Date of experience: January 26, 2022
Illinois
4 reviews
0 helpful votes
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Charged twice
January 24, 2022

There was a fee that was charged twice, I contact *******@byfare
And they immediately within 24 hours reversed and realized there was a mistake on their part. Overall experience was excellent. Will book again in the future

Date of experience: January 24, 2022
Meir B. LookByFare Rep
over a year old

Dear Claudia,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Support Team
LookByFare.com

California
1 review
0 helpful votes
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:)
January 24, 2022

It was easy but promises alot so we shall c, with this being my first time booking with you... I won't have the full experience until the day I go.

Date of experience: January 23, 2022
Meir B. LookByFare Rep
over a year old

Dear Jessye,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Support Team
LookByFare.com

Puerto Rico
1 review
0 helpful votes
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Bueno
January 23, 2022

Rápidos y buen servicio llamaron rápido para confirmar

Date of experience: January 23, 2022
Meir B. LookByFare Rep
over a year old

Estimado Héctor,

Gracias por las calificaciones. Nos alegra saber que tuvo una buena experiencia al hacer su reserva en línea.

Comentarios como el suyo nos ayudan a indicar lo que estamos haciendo bien. Agradecemos que se haya tomado el tiempo para compartir su experiencia con nosotros aquí.

Estaríamos buscando ser de servicio para usted de nuevo.

Saludos,
Equipo de apoyo
LookByFare.com

Ohio
1 review
0 helpful votes
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Loved it
January 22, 2022

I will recommend family and friends to purchase the tickets

Date of experience: January 22, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Missouri
1 review
0 helpful votes
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As right now everything seem fine and good. Looking forward to fly out soon

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Minnesota
1 review
0 helpful votes
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Nice and hospitality
January 21, 2022

Friendly and good service, taking care to customers.

Date of experience: January 20, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online and with the after booking services.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Florida
1 review
0 helpful votes
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Great
January 19, 2022

Fast an great good service cheapest an generous I'll be using you guys for along time

Date of experience: January 19, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Minnesota
1 review
0 helpful votes
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Seems like a scam
February 18, 2022

I was charged $40 more than my original booking. Tried to tell me that the reason was due to the timing of the seat/price availability updates on website. That's BS! I went on the Delta site and seat availability for the same price was still open.

Date of experience: January 19, 2022
Meir B. LookByFare Rep
over a year old

Dear Christina,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com

New Jersey
0 reviews
0 helpful votes
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Booking a Flight with LookByFare
January 18, 2022

It was wonderful, easy and simple. My husband and I had a flight with spirt airline that was canceled and we needed to get home ASAP. We came across LookByFare and found a very reasonable priced flight leaving the same day we booked it and LookByFare sent the information via email and text and kept us updated throughout our whole booking until we landed. I will definitely be booking through them again. *Please note that time is needed for the 3rd party to solidify the information with the airline.

Date of experience: January 18, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

North Carolina
0 reviews
0 helpful votes
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Good reservations.
January 18, 2022

It was very simple and organized. The reading was simple to understand on how to... Thank you.

Date of experience: January 18, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

California
1 review
0 helpful votes
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Priced as advertised
January 14, 2022

It was very smooth process to book the flight. Received confirmation immediately to my email

Date of experience: January 14, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Florida
1 review
0 helpful votes
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Great
January 13, 2022

It was very easy to use the site was very easy to use

Date of experience: January 13, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Minnesota
1 review
0 helpful votes
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My review
February 11, 2022

It was a good experience. I had a question regarding a seat assignment.

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
Nebraska
1 review
0 helpful votes
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Good
January 12, 2022

Good was wonderful experience, trying to keep the information for future repairs

Date of experience: January 11, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Illinois
1 review
0 helpful votes
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Airplane tickets
January 12, 2022

Good prices, good service, good timing, great staff and everything well understood.

Date of experience: January 11, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Washington
1 review
0 helpful votes
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Flight accomidations
January 10, 2022

Thank you i was able to book a flight at a great price

Date of experience: January 10, 2022
Meir B. LookByFare Rep
over a year old

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be done. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

California
1 review
0 helpful votes
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Ticket Exchange Can Be Confusing
February 8, 2022

Was issued credit for a cancelled flight. To use the credit, the guy on the phone said the total price would be over $650, more expensive than if I booked the flight myself online without using the credit, $630.

Edit: They called me back and explained the situation and how to save a little more, which I appreciate. I opted to wait and use my exchange for a later flight.

Date of experience: January 9, 2022
Meir B. LookByFare Rep
over a year old

Dear Stephen,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact number provided but landed on voicemail on the primary number and on a full voicemail on the alternate one. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com