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LookByFare

3.2

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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Guatemala
1 review
0 helpful votes
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Excelente
August 16, 2022

Buena opcion por horario y precio
Creo me ira bien en el viaje

Date of experience: August 15, 2022
Oregon
1 review
0 helpful votes
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Worked
August 15, 2022

Looking for a ticket company I can work with all the time, that I don't have trouble with, this is the first time with LookbyFare --

Date of experience: August 15, 2022
Bulgaria
1 review
0 helpful votes
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Hidden information
September 13, 2022

Hi, ticket price is $ 809.47, and no any additional information that will be increased $ 300.00 Post Booking Amount after purchase which comes expensive for my budget! This no friendly! Thanks!

Date of experience: August 14, 2022
New York
1 review
0 helpful votes
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Great customer service
August 13, 2022

Good thank you and friendly customer service my experience is great

Date of experience: August 13, 2022
New York
2 reviews
0 helpful votes
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Great & smooth!
August 12, 2022

Very easy & quick. No hassle easy look up & select.

Date of experience: August 12, 2022
Puerto Rico
1 review
0 helpful votes
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Exelente
August 12, 2022

Muy saticfactoria y muy contento con el sr. Franco y el sr. Martinez muy atento y muy profecionales para lantes chicos

Muchas Gracias

Date of experience: August 11, 2022
Texas
2 reviews
0 helpful votes
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They should get a zero star rating.
September 8, 2022
Updated review

As someone else mentioned I don't know how I got these people 2 years ago, I thought I was talking with the airline. In Feb. 2022 I called them as I had a credit with them for over $1600 to book a flight to Oslo. I received a printout of a flight schedule and a booking number. One day prior to the flight in June I learned 'there was a problem' and to call the airline directly. Icelandair knew nothing of me or the ticket number received from LookByFare. I had to purchase a last minute ticket directly from the airline for $1500 over the price my sister paid in February. And LookByFare still has my $1600+ from a year ago. The manager, Marcellus, called me once 3 weeks ago and nothing since. Because of their incompetency I am out $3100 to date! I am trying to take it up with the US Attorney General I feel so strongly that they are scamming people.

Date of experience: August 9, 2022

This company is HORRIBLE. On Feb. 19,2022 I had them purchase tickets to Osco, Norway, leaving on June 9,2022. I received a printout of flights, times, and a booking number. The day before flight I did not receive checkin instructions. Called Lookbyfare, after a 50 min hold a gentleman said there was a problem, gave me a ticket no. And said to call the airline. I called Icelandair and they had no record of me or the ticket number. I purchased a ticket for $2786. 37 directly from them while my sister paid $1285. 65 in Feb. When I first contacted Lookbyfare. I contacted them because they had $1684. 68 of my money from a previous attempt at this booking. They have $1600+ of my money plus I had to pay $1500+ more for a last minute ticket. That's over $3000 overcharge folks for a company with a supposed 4 star rating!

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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Be careful.
August 9, 2022
Updated review

Great prices I could not find anywhere else, however they tried to charge me more than they originally quoted, saying it was taxes and fees. They did this by sending me an email that had the higher price and asked me to confirm the reservation. When I called them on it they offered a lower price that was still higher than original offer. I told them no and they finally agreed to charge me the original price. After about 8 hours I received confirmation of my flight. Just to be sure I checked the airline and the flight was confirmed. It all worked out in the end but with LOTS of attention and perseverance on my part.

Date of experience: August 9, 2022

Great prices I could not find anywhere else
August 8, 2022
Previous review

Great prices I could not find anywhere else.

Date of experience: August 8, 2022
Louisiana
1 review
0 helpful votes
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Good
August 8, 2022

Good price for my flight ticket no much more to say

Date of experience: August 8, 2022
Texas
1 review
0 helpful votes
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So far excellent
August 8, 2022

Great experience with this website. I'm looking forward

Date of experience: August 8, 2022
Florida
1 review
1 helpful vote
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Great experience
August 7, 2022

It was great experience booking at look by fare. Easy to use and quick response by team

Date of experience: August 6, 2022
Texas
1 review
0 helpful votes
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Fast and easy
August 6, 2022

Fast and easy. Good prices. Nice that they do a follow up.

Date of experience: August 6, 2022
New Jersey
1 review
0 helpful votes
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Thanks
August 6, 2022

It was a good experience. They were helpful with my requests

Date of experience: August 6, 2022
Florida
1 review
0 helpful votes
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Saludos para la agencia
August 5, 2022

Muy buena experiencia con la compañía exelente servicio

Date of experience: August 5, 2022
Arkansas
1 review
0 helpful votes
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Branson trip
August 5, 2022

It was smooth. It is good to have the security of being able to receive an full refund it I need to cancel.

Date of experience: August 4, 2022
Maryland
1 review
0 helpful votes
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Fast and easy
August 4, 2022

Great experience and will recommend to my family and friends

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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I cancel my flight
August 4, 2022

I cancel my flight 2 hours before and they help me. I get back my money just paying an just amount.

Date of experience: August 4, 2022
Pennsylvania
1 review
0 helpful votes
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Flight
August 4, 2022

Was very easy to navigate your website. Look forward to using your site again

Date of experience: August 4, 2022
Pennsylvania
1 review
0 helpful votes
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Buen servicio y precio
August 3, 2022

Excelente Servicio muchas gracias y lo mejor la rapidez

Date of experience: August 3, 2022
Michigan
1 review
0 helpful votes
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Very pleased
August 3, 2022

Gabriel was very helpful and also gave me options on flights with dates of return and price comparisons.

Date of experience: August 3, 2022