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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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South Carolina
1 review
0 helpful votes
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Booking
March 17, 2023

Was very easy and effortless. Look forward to future bookings!

Date of experience: March 17, 2023
Illinois
1 review
0 helpful votes
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Trip to Kansas
March 17, 2023

Son set this up for me and it seemed very easy. Thank you for your help in my trip to my grandsons 2nd birthday.

Date of experience: March 16, 2023
Colorado
2 reviews
0 helpful votes
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Cheyenne to Vegas
March 16, 2023

Easier than I expected. Thank you! Very pleasant experience over all. All employees are very friendly.

Date of experience: March 16, 2023
Georgia
1 review
0 helpful votes
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I don't really happy with the service. I hope they can resolve the problem about price. I concern about the checked bags price, I will contact you and ask about that later.
Update
They called me and explain the problem, thank you for spent time and let me know.
The customer service is so patient and helpful.

Date of experience: March 16, 2023
California
1 review
0 helpful votes
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Great
March 16, 2023

I had a great experience, it was very easy to book my flight. Hoping to do so in the future.

Date of experience: March 16, 2023
Minnesota
1 review
0 helpful votes
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Amazing!
March 16, 2023

It was easy and helpful with what I needed to be done.

Date of experience: March 15, 2023
New York
1 review
0 helpful votes
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Review
March 15, 2023

The experience was good. Customer service was very helpful. And I would definitely book again through your website

Date of experience: March 15, 2023
Maryland
1 review
0 helpful votes
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Good
March 14, 2023

Good prices easy to book a fly its my first time doing it with this company

Date of experience: March 14, 2023
Colorado
1 review
0 helpful votes
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Very easy
March 14, 2023

Great communication. Very easy to pick good flight.

Date of experience: March 13, 2023
Massachusetts
1 review
0 helpful votes
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Great service
March 13, 2023

Easy, stress free. Nice people. Easy to navigate website and got a confirmation call hours later to make sure everything was good to go.

Date of experience: March 13, 2023
New York
1 review
0 helpful votes
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Great
March 13, 2023

Great……………………………………………………………………:::::::::::::::::::

Date of experience: March 12, 2023
Georgia
1 review
0 helpful votes
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Booking flight
April 11, 2023

Purchased my flight but looking for a bar code to scan at airport.

Date of experience: March 12, 2023
California
1 review
0 helpful votes
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They didn't change the price.
March 12, 2023

I tried 2 other websites & both changed the price they quoted. One didn't do it until after I paid & the next day I get an email telling me the price increased. I was impressed that didn't happen this time & their prices were the cheapest.

Date of experience: March 12, 2023
Missouri
1 review
0 helpful votes
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Price
April 9, 2023

Someone called regarding extra fee that needs to be paid

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Carmen,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to them and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to them at [email protected] anytime.

Regards,
Cheapflightsfares.com

New York
1 review
0 helpful votes
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Good
March 10, 2023

It was worth it from purchasing a plane ticket and having a good vacation

Date of experience: March 10, 2023
New York
2 reviews
0 helpful votes
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More details needed
March 10, 2023

Nothing about baggage information. I wish I had information of what is included in the ticket.

Date of experience: March 9, 2023
Michigan
1 review
0 helpful votes
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Adellene
March 8, 2023

Was very nice and helpful. She took her time to explain all my options

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Easy!
March 8, 2023

Pleasantly surprised...and satisfied. Found the cheapest fare for round trip!

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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Awesome
March 8, 2023

Friendly experience very helpful and very informative

Date of experience: March 7, 2023
Ohio
1 review
0 helpful votes
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LookByFare experiance
March 7, 2023

Everything went smooth except they charged me $30.00 for a seat assignment fee, but Delta showed no seats assigned. I had to go online to Delta and pick my seats

Date of experience: March 7, 2023