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Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.
Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...
LookByFare Reviews Summary
LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 8th among Travel Agency sites.
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I didn't like that you changed the price on me!. I booked with a price and then your agent calling me with a different price?
But thanks to Lauren she fixed the problem!
The price of my reservation changed after I received a confirmation number for $98.81 that with a discount due to my age (senior) I do not think it is fair That I should paid anything once a reservation has been confirmed.
My complaint has been resolved
Difficult to navigate website
Unclear if or when I would receive confirmation
Dear Johnathan,
Thanks for sharing your feedback and bringing this issue to our attention. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. Our Team tried to contact you via the contact number provided but landed on a voicemail. They have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (866) 864 0503 or the contact numbers left in the message or write to us at [email protected] anytime.
Regards,
Lookbyfare.com
Up charged me...so the flight cost me more.***********************************************************
Smooth and efficient. The booking was easy to complete
Dear Rosman,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Lookbyfare.com
Dear Lisa,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Lookbyfare.com
I received a call from the company claiming the reservation did not include taxes on the tickets. On the invoice, the amount is listed as a "post booking amount." That was not true. They also tried to upgrade to carry on luggage and better seats. Horrible service. I compare it to a shake down. The ticket prices are already inflated, then they threaten to cancel the reservations if I didn't pay.
So far so good. Found good price for round trip I was able to get the departure time and dates I needed.
Dear Kharon,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Lookbyfare.com
I paid for booking then an hour later the sale association called and asked to pay more for tax. I told him I would like to cancel my booking, but he said cancelation fees is $35 per passenger. There is no policy cancelation fee if cancel within two hours after booking. This is my last and never ever booking again this website...
Dear Tim,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on voicemail. We have left you a detailed voice message that you may refer to and contact us.
We intend to get your queries/dissatisfaction resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at [email protected] anytime.
Regards,
Lookbyfare.com
They helped to get it printed out ok,, thank you very much
Very very very very very very very very very good!
After I reserved my tickets at a certain price, the price increased by a be time it was accepted. That should not happen:
Dear Mark,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with it. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (313) 432 7858 or write to us at [email protected] anytime.
Regards,
Lookbyfare.com
Good app to book my trip. Called few times, busy at the first and second times. After that all smooth. I received ticket #
Confirmation#
And booking #
All set! Thank you!
No refund was given due to some additional charges issued for the time delay.so please make sure u can give back my refund or give one more ride
Dear Vinay,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but it was not connecting.
We intend to get your queries/dissatisfaction resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at [email protected] anytime.
Regards,
Lookbyfare.com
Over all satisfied experience. Definitely will try on next purchase.
My booking shows a no carry and no checked baggage note. As this is an international flight it goes without saying this can not be correct. I have never had this happen before. Please advise that this is in error. Thank you for your prompt attention to this matter.
Robert E Scott Jr
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sherri,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Lookbyfare.com