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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 8th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
This company does not typically respond to reviews

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8,746 reviews

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Missouri
1 review
0 helpful votes
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Frontier
November 13, 2021

It was a easy flight to book. And very low ticket. Even though there is a 10 hour layover don't think I would've found a cheaper flight.

Date of experience: November 13, 2021
Meir B. LookByFare Rep
over a year old

Dear Jasmine,

Thank you for the kind words. We’re delighted to hear you had a good experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Texas
1 review
0 helpful votes
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Worst customer service experience
December 12, 2021

I received a confirmation which gave me a total of $529.40(including tax & fees). But then a second mail came in, which showed a total of $675.40! When I called customer service for explanation, I was treated quite rudely & only told "it's taxes & fees ma'am". That doesn't explain the price discrepancy at all. I'll never use this company again.

Date of experience: November 12, 2021
New York
1 review
0 helpful votes
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Horrible experience
December 11, 2021

The customer service are so rude. I had to go through 3 representatives to help me. It was a horrible experience

Date of experience: November 11, 2021
Illinois
1 review
0 helpful votes
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Good experience
November 11, 2021

Easy way to find tickets they should give you more time to purchase ticket

Date of experience: November 11, 2021
Meir B. LookByFare Rep
over a year old

Dear Amparo,

Thank you for the kind words. We’re delighted to hear you had a good experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

North Carolina
1 review
0 helpful votes
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New York trip
November 10, 2021

It was a pleasure to book with you guys, thank you

Date of experience: November 10, 2021
Meir B. LookByFare Rep
over a year old

Dear Xavier,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Texas
1 review
0 helpful votes
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Si lo recibí gracias
November 9, 2021

Todo muy eficaz muy agradable graciasFue una muy bonita experiencia y la confirmación después también muy buena

Date of experience: November 9, 2021
Meir B. LookByFare Rep
over a year old

Querido Francisco,

Gracias por las amables palabras. Estamos encantados de saber que tuvo una gran experiencia al reservar en línea. Es gratificante saber que su experiencia de reserva en línea no tuvo problemas.

Comentarios como el suyo nos ayudan a indicar lo que estamos haciendo bien. Agradecemos que se haya tomado el tiempo para compartir su experiencia con nosotros aquí.

Esperamos poder servirle de nuevo.

Salud,
Lookbyfare.com

California
1 review
0 helpful votes
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Buena experiencia
November 8, 2021

Excelente opción y más rápido y ahorras tiempo muy bueno

Date of experience: November 7, 2021
Meir B. LookByFare Rep
over a year old

Dear Adan,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

North Dakota
1 review
0 helpful votes
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Satisfaction
November 7, 2021

It was a very simple process in addition to being very cost-effective.
Thank you sitejabber.com

Date of experience: November 7, 2021
Meir B. LookByFare Rep
over a year old

Dear Edith,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

California
1 review
0 helpful votes
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I haven't received my return yet
November 7, 2021

Good fear and expecting same in trip………………………………..

Date of experience: November 6, 2021
Texas
3 reviews
0 helpful votes
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Best experience ever!
November 6, 2021

It was the best experience I've ever had I also had a call from an agent right after my booking confirmation

Date of experience: November 5, 2021
Meir B. LookByFare Rep
over a year old

Dear Cesar,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Texas
1 review
0 helpful votes
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Good
November 5, 2021

Good I was very pleased with how easy and quickly everything was

Date of experience: November 5, 2021
Meir B. LookByFare Rep
over a year old

Dear Jason,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Nebraska
1 review
0 helpful votes
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Booking
November 5, 2021

Was easy to book my ticket got a call with confirmation

Date of experience: November 5, 2021
Meir B. LookByFare Rep
over a year old

Dear Tyrell,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

North Carolina
2 reviews
0 helpful votes
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Fast, easy, cheap!
November 4, 2021

Fantastic deals, easy and helpful site navigation!

Date of experience: November 4, 2021
Meir B. LookByFare Rep
over a year old

Dear Tesha,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right and where is an improvement required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

New York
1 review
0 helpful votes
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Good
December 4, 2021

Very comfortable and affordable and helps in bookings

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Illinois
1 review
0 helpful votes
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Thank you
November 2, 2021

Easy

I was looking for hours and hours and hours and hours and hours and hours on other sites trying to find a decent fare for my son, thank you it was easy and fast!

Date of experience: November 2, 2021
Meir B. LookByFare Rep
over a year old

Dear Ausitn,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Minnesota
1 review
0 helpful votes
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Very good to book with
November 1, 2021

My experience was very good they is very nice and understanding

Date of experience: November 1, 2021
Meir B. LookByFare Rep
over a year old

Dear Kinyara

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Canada
1 review
0 helpful votes
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Service
November 1, 2021

Very good service it was quick and easy to book my ticket on line.

Date of experience: November 1, 2021
Meir B. LookByFare Rep
over a year old

Dear Roberta,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Oklahoma
1 review
0 helpful votes
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Easy
November 1, 2021

It was fast and easy experience. I received my booking confirmation right away

Date of experience: November 1, 2021
Meir B. LookByFare Rep
over a year old

Dear Gonzalo,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

Colorado
1 review
0 helpful votes
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Poor service, slow process.
December 1, 2021

Took a long time to get the reservation and the confirmation.

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2021
Meir B. LookByFare Rep
over a year old

Dear Lori,

Your online booking experience is important to us and we’re sorry to hear it wasn’t a seamless process.

We are forwarding your feedback to the team so they are aware of the issues you faced when making your booking. We appreciate feedback like this as it helps us improve the overall booking experience.

We have located your booking information with the information you provided with this review. Our team will investigate the issue and respond to you directly in approximately 24 hours.

Regards,
Lookbyfare.com

Missouri
1 review
0 helpful votes
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Denver
October 31, 2021

Easy to book flights! Did not realize I was on this site!

Date of experience: October 31, 2021
Meir B. LookByFare Rep
over a year old

Dear Penelope,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com