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Logo Design ProsReviews 131

3.1

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Logo Design Pros Reviews Summary

Logo Design Pros has a rating of 3.1 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logo Design Pros most frequently mention account manager, customer support and initial samples. Logo Design Pros ranks 12th among Website Design sites.

service
53
value
53
shipping
27
returns
44
quality
52

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Illinois
1 review
5 helpful votes
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CROOKS AND LIARS!
January 27, 2011

CROOKS AND LIARS! I wish I had read other peoples reviews before I forked over $250 to these guys.

At first they come off very professional and on the ball. Very polite.

Your first indication you have been taken is when they don't meet there deadlines... it gets worse from there.

2 or 3 days turns into 3 or 4 weeks... and you will be lied to every step of way when you call! Always some BS about how it was sent to you but a technical problem stopped you from getting it.

Its been a month and I still don't have anything.

I'm turning them into the better business bureau today... they need to be shut down!

Date of experience: January 26, 2011
Colorado
1 review
7 helpful votes
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This operation is obviously not running in the Unites States. I really don't have a problem with doing business globally, but not when the people I'm dealing with are crooks and liars. They can't even go by their real names. If you're doing business from India, call a spade, a spade. With names like Kenneth Falco and Scott Smith... you couldn't me more transparent in your questionable desire to hide who you really are.

I have set up a Facebook group calling out that the BBB in Delaware has given them an "F" rating based on 15 unanswered complaints (surprise, surprise). Feel free to comment there.

http://www.facebook.com/home.php?#!/group.php?gid=**************&ref=ts

From the first deadline up until the current, they have promised WAY more than they have been able to deliver. The gentleman "Scott" who took my order said that I would get my first logo concepts within 24 hours (even though the website said it would be 24). Well two days later, I had to call to ask where my concepts were. This occurred for EVERY single deadline they promised to hit.

It got to the point where they were telling me stories about how they had posted my revisions on my account (when they weren't there), not receiving emails I sent even though they hadn't bounced back. When "Chris O'Connell" personally committed to having my letterhead revisions to me by the next morning, three days later I called to ask where they were. He said he never received the email. I asked him why, after he'd personally committed to getting me the revisions he hadn't called to inquire where my email was, he had no reply.

The entire time that I was angrily venting, he was laughing acting as though this was trivial and funny. As of today, he has promised to get my revisions to me tomorrow morning. I bet my next paycheck I won't see them until Wednesday... which is when I actually needed to have the business cards printed and in my hand.

Word to the wise, use a U.S. based company where people actually have some business ethics.

Date of experience: May 17, 2010
Missouri
1 review
4 helpful votes
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Bunch of liars
April 25, 2010

Bunch of liars. Never return my money back as promised. When i call they hang up on me several times, and promise somebody will cal me back about refund. They never did. Don't even think of doing business with them.

Date of experience: April 24, 2010
AE
1 review
4 helpful votes
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Logodesignpros screwed over our church. Their design work was horrible and when we tried to get our refund, they said they would (in 12 different emails and phone calls) but they never followed through. They are downright crooks.

Date of experience: April 7, 2010
Canada
1 review
2 helpful votes
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A joke would be stupid to use this company. Monkeys can do a better job ny far the f***ing idiots ever spoken with

Date of experience: March 18, 2010
Canada
1 review
4 helpful votes
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Well, first of all they advertise a 100% money back guarantee, so if you intent, like me, to stop work because of poor workmanship, good luck.

They actually said many times that I would see my refund soon, had to harp at them several weeks and now it has been three months and I had to file a complaint against them via the credit card company. Well forget ever seing that money back, Even if the website advertises 100% money back, it sound more like MONEY BACK AS LONG AS YOU DO NOT COMPLAIN. Btw we are talking about 378USD $... Very very poor. And after a bit of research I found out that logojeez.com is the same business as logodesignpros even if they try to make you beleive they are both different business... CHEATERS and ROBBERS, that is all!

Date of experience: January 13, 2010