LiveNation

Recently I joined Livenation to purchase tickets. I normally purchase all my concert tickets through StubHub, but decided maybe I could save money. I purchased tickets to 2 different concerts. First of all the service fee is very very high. On my receipt for both purchases it stated that I would receive the tickets in 10 to 14 days. I contacted Livenation by live chat, to call them is a call to the abyss. I asked the person I chatted with if my tickets have been mailed and they told me they would be mailed soon. Now 3 weeks have gone by and I live chatted with them again only to find out that for the first concert the tickets aren't available to be mailed to me until August, and the other concert tickets were on "hold" and would be mailed to be within the next few days. I just want everyone to be aware, there is false advertising... In the future I will purchase my tickets from StubHub and pay the extra price.

Had rain delay. Started concert without notifying us all who sat in our car for 90 minutes, Don Henley was great but only played for one hour. No encore. Felt like he took our money and ran.

Such a HUGE disappointment! The House of Blues was oversold and we couldn't even catch a glimpse of Nick Jonas without breathing down the neck of a fellow patron. Obviously "standing room only" means get in line two hours before show time or you won't be able to see the show. And to make matters worst, the employees were rude and LOUD! On the flip side, Nick Jonas sounded really good even though we couldn't see him :(

I WOULD NOT BUY TICKETS FROM LIVE NATION: My daughter bought us VIP tickets to the Rascal Flatts concert at Darien Lake through this company. She received and email saying our tickets were attached and we would not have to pick up any tickets or wait in line. Upon arrival at the concert we went to the VIP lane and we were told that because we didn't have the physical tickets we would have to go to Will Call and pick them up. That is their policy. We tried to show them the email and tickets but they wouldn't even look just kept repeating the same thing over. So we saw 2 more of their staff members and asked them if they could help us. He was to worried about his aunt receiving tickets to the concert he would only talk to Darien Lake's EMT asking her to have his aunt come and see him and so on. We saw another one of their staff members and tried talking to him. Again he wouldn't look at the email just said he was sorry their policy is you need the physical tickets. We finally saw a SGT of Darien Lakes Security and explained to him what was going on and he pointed us in the right direction to get some help. We talked to a gentleman there who told us he didn't know what was going on but he would take us to where we had to be. He takes us to a gate where we are told we need to go to this other gate and that gentleman takes off. We get to the girl who is scanning tickets and she tells us we need to go to another gate and give them our name. Again none of these people are willing to look at our tickets or the email that came from their Company. We finally get in and this girl has my daughters name and said this is where you are suppose to be. Another girl tried to tell us to calm down we were going to see Rascal Flatts and I said let me send you on a wild goose chase for 90 minutes with no one wanting to listen to what you had to say or see what you were trying to tell them and lets see you calm down. She tells me maybe we need to go home then. After realizing they we are telling the truth and reading my daughters email they call a supervisor for Live Nation which she said she would be there in 3 mins. 30 mins later she still didn't show up. Some guy who said he was in charge of organizing the concerts for Live Nation asked what was going on. The rude girls that told us to go home tells him. He said he wanted to go to will call to see if they had our tickets and came back and said can I see your email once more. After reading it from start to end realized they had been wrong all along. Apologized and took us to where we had to be. Our entry was for 6:30 with the run around we got and 5 gates later we made in just in time for the acoustic show. I JUST WENT TO GOOGLE TO SEE IF THEY HAD AN ADDRESS LISTED SO I CAN PUT THIS REVIEW ON TRUSTLINK BY THE BBB AND WAS TOLD BY USPS THAT THE ADDRESS THEY HAVE LISTED WAS NOT FOUND.