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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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LiveCareer helps make the entire resume creation process easier. Helpful hints and suggestions to help guide you to an outstanding product.
LiveCareer assists in creating strong and professional looking resumes. So helpful and easy to use!
When you cancel, be sure to get a Confirmation # and Confirmation email. These p.o.s. Charged me foe 4 months of usage, when I never even knew I had their service (as I had cancelled their service a week into the free 2 week trial). I noticed the charges and called to cancel and get a refund. The first person kept repeating the same info and then hung up on me when he went to get a manager. I called back and the next guy kept telling me I was talking to the right person when I asked for a manager. Absolutely horrendous company...avoid them. There are way better companies to use.
Hello, Todd. Thank you for taking the time to share your feedback with us. We want to help you and solve this technical issue for you. When you can, please contact our Customer Service Team directly using the link below. https://www.livecareer.com/contact-us.
They will kindly assist you and solve your needs.
The platform was easy to use and I was able to improve my resume based on the advice given.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
I am pleased with the outcome. Easy to use and wording suggestions helped.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
Excellent service, very easy to prepare resume and cover letter
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
I like your product, but your billing and subscription models are really sketchy
Thank you for taking the time to share your feedback!
Its next to impossible to cancel a subscription with your service. I spoke to a rep over the phone and he couldn't do it. I better not have this problem again, and I better not be overcharged or I will make sure everyone on the internet knows about how you conduct business.
Great templates at an affordable rate. Would highly recommend for anyone wanting to up their CV game.
Thank you for rating us! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Love the site. Very Helpful and so far easy to navigate.
Thank you for rating us! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
In 2019, I was looking for a new career opportunity and one employer told me about conflicting resume information. I googled myself and there it was a falsified version of my resume that I did underneath my account. I immediately contacted them and asked for the information to be removed as it was not done with my consent. It was a nightmare but it was removed as I also contacted Google to have the URL removed. Here we are in 2023 and again my resume information is being used and it can be harmful when on the job market. The representative told me that even though I am no longer a customer I consented for my info to be used. Here is the caveat! It's not real information that is on my actual resume nor are the cities and states listed. However, it is under my name so it appears that I have lived/worked in cities, states that I did not. Be careful when getting an account just to update your resume because this is becoming a serious issue and only because only parts of my real resume were used and others were simply made up. Employers do google searches on candidates and its mortifying to have a resume published that you did not actually write.
Hello, Makin N. We regret to see your rating towards us and our apologies for your negative impression of our company. We would love to speak with you directly to help you and find a quick solution for you. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves, so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I wish there was an option to include my LinkedIn account
We're sorry for this, Natalie. If you still need help, please get in touch with our customer service at: https://www.livecareer.com/contact-us
They will kindly assist you with your needs.
My call went smoothly and the operator was polite and patient while I explained my billing problem. I was very satisfied with the quality of customer service.
I love this application! I have never done a resume for my present job (over 20 years) and this helped tremendously.
Thank you for this great feedback and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
It was very easy with little to no effort from me.
That's amazing to hear; thank you for sharing your experience and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This is the second time using this service and I honestly couldn't be happier. It saves me so much time and stress.
You made our day with your review; thank you for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Very user friendly and easy to navigate. Would recommend to anyone.
Thank you for this great feedback and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
It was good to work on my resume and cover letter thank you for helping me
Thank you for trusting us with your resume and cover letter!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
There was a grammatical error, but I fixed it. Other than that it is great!
Thank you for sharing your feedback and for rating us! Happy to help you always!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
It's really simple step by step process guided till the end of the task..
Thank you for this great review! Happy to have you as a customer.
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Thank you for this great feedback and for rating us! If you need help, please contact our customer service team at: https://www.livecareer.com/contact-us
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
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Thank you for rating us five stars!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/