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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Your website presented the service as "free". I only needed 1 resume to download to my computer. I choose your website because it led me to believe that the service was free. Please change website to make plain the cost for your service even if it is only $2.95.
It has been really helpful and I enjoy the different features. More templates will be great.
Thank you, Yimesha, just what we love to hear, please let us know if you need any help in the future.
Thank you so much for helping us with the resume. This means possibilities of getting a job.
You are very welcome, Dorothea, we're so happy to hear that!
In a market where many are unemployed it is important to stand out and I believe the resume builder you provided will do just that.
Thank you for sharing your feedback and for giving us a great rating.
Didn't give notification that you would have to pay for resume after you spent time building it. Just a bit of a surprise.
Thank you for sharing your feedback and for giving us a great rating.
The functionality of the application is very user friendly. The pre-populated responses are very thorough and accurate when explaining job details.
Thank you for sharing your feedback and for giving us a great rating.
Some editing was slow to respond but overall great.
Thank you for sharing your feedback and for giving us a great rating.
Little confusing on some of the descriptions. Also 2 need to make something where for a person like me did the same thing for 22 plus years that was the same each day.
Thank you, Janice, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
This was so easy to use! My only complaint was trying to edit dates was difficult and I will have to edit them on my copy. The suggestions for bullet points were spot on making choices easy and sounding very professional. Thankyou for your help!
Thank you for sharing your feedback and for giving us a great rating.
It seems to me LiveCareer really want to help people get hired during this crisis time. Thank you for all good hearted being behind LiveCareer.
Thank you, Jusrizal, and way to make our day, reviews like yours keep us going.
Excellent website for beginner who wants to make a good resume...
Thank you, Kaushal, for your feedback!
Very easy to use. I always have a lot of anxiety about updating my resume but using this site was a huge relief and made it manageable.
Thank you, Jessica, we’re happy to hear that it was as easy as 1, 2, 3!
Simplified, organized, and aesthetically pleasing. Live Career took the stress out of updating my resume
Thank you, Sierra, for trusting us with your new resume!
Nice selection of suggestion of what to write on the resume.
Thank you, Sidney, for sharing your feedback and for giving us a great rating.
Simply amazing. Gives confidence to build more such resumes according to specific needs of the company. Thank you Live Career
Thank you, Sonika, for sharing your satisfaction with us!
The process and helpful tips is much better and quicker than I could accomplish alone.
Thank you for sharing your experience, Bruce!
Would like to see finished copy on the correct amount of pages
Thank you, Sam, for sharing your valuable feedback with us, you can try to edit your "Custom Format" in order to add everything on one page.
Let us know if that helps!
Good step-by-step guidance
Great formatting choices
A little clunky to edit
Thank you, Yasmine, for your feedback!
Made 20 years of experience easier to control in a resume format.
Just what we like to hear, Sheryl!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Harvey, for sharing your thoughts.
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.