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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It would have been nice if you prompted me to also do a cover letter without me having to go find that builder.
Said FREE. Obviously was not free. Thank you for nothing but wasting my time. 10/10 will not recommend to any friends, actually will make sure they stay far far away from it. Have a good day. I will cancle immediately after. I expect my $3 back in full.
To clarify, we are in fact free, Greyson.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I've used this program for years! I absolutely love it!
Thank you, Ameera, for being a long time subscriber of ours!
Easiest and most professional resume I've ever completed
Thank you, Joann, for sharing your feedback and for giving us a great rating.
I was under the impression from the advertisement that the resume template was free. Then I spent a lot of time finishing it only to be charged before I can review the final product. I feel tricked!
We regret to see your rating, Angel.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
It made my life so easy and I am so glad I tried it. Resume choices are perfect and it was so helpful and my resume looks professional.
Thank you, Kelly, for sharing your feedback and rating us with five-stars!
Best resume builder out there, hands down. I didn't realize how unprofessional it looked until I used LiveCareer's suggestions.
Reviews like this really make our day, Brian, thank you!
Very easy to manage, gave great wording for someone that's not that great with them!
Thank you, Gloria, your feedback is very much appreciated!
So far so good. Really like the flexibility to change between formats. I have created many resumes on Canva and once drawback they have is that once you start down a design path youre pretty commited to certain elements. I really like being able to iterate quickly between designs.
Thank you, Ruth, for sharing your experience thus far!
This was the easiest, most functional program ever!
Thank you, Kathy, for sharing your feedback and for giving us a great rating.
Very professional service. Easy to fill out resume templates.
Thank you, Frank, for sharing your feedback and rating us with five-stars!
I have made multiple resumes, great way to put everything.
Thank you for your review, glad we were able to help, Tamara!
It was easy and fast. The only thing that I didn't like about it is on the Education section. It wouldn't allow me to delete it nor did it give the option to choose certificate.
We’re always open to suggestions on ways we can improve, Kathy, and thank you for providing us with your feedback.
I built a cover letter for a job I just found in less time than it took to find the job
Thank you, James, for sharing your feedback and rating us with five-stars!
It would be great if there was a way to save a copy of each resume and then tweak it each time depending on the job criteria. If there is I can't seem to figure it out.
Thank you, Deana, for sharing your feedback and for giving us a great rating.
I really appreciate the pre-written texts that I was also allowed to personalize, totally helped when I was figuring out how to describe myself.
Thank you, Kristen, for sharing your satisfaction with us!
It has been user friendly and easy to develop a manuscript.
Thank you, ER, your feedback is always welcome!
Easy to use, the descriptions and summary templates are the best feature.
Reviews like this really make our day, Karla, thank you!
Option to direct add profiles via icons rather than complete links. Doesn't look very professional and appealing.
Thank you, Ashutosh, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
You lied you said it was free but after i did all the work there is a charge tired of being lied to
We're alarmed to know that you feel this way, Diane, by o means do we lie to our users.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Laura, we strive to make our customers happy and we take your feedback to heart!