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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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The site is sufficient to help you create revamped resumes using today's resume building technology. Thanks John Allen for your professionalism when I called for help and clarity of the features of the account.
Thanks for advertising the service as free then holding my resume hostage after i spent 2 hours building it
Thank you, Taylor, for sharing your thoughts.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
This was very easy to create my resume in a short time. Thank you!
Thank you, Patricia, for leaving us your feedback!
User friendly program gives you the ability to try out different formats until you find the one you like.
We’re thankful for the amazing feedback you have given us, Carol!
Simple resume building with templates and prompts. Helps keep the resume current.
Thank you, Diane, for your feedback!
Would like to change layout a little more than allowed in system
Thank you, Heidi, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Easy and fast with interesting options, great job!
Thank you, Rudy, for sharing your satisfaction with us!
I don't mind paying but don't advertise a free service that isn't free!
Thank you, Shane, for rating us, please know that our website offers a Basic Access account completely free which allows you to download a plain text version.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
SO far this has been awesome! I have been struggling with resumes for a long time and a friend told me about this site. Thank you for not charging an arm and leg to purchase.
Thank you, Pamela, for sharing your feedback and for giving us a great rating.
:)
Thank you, Matthew, we truly appreciate the four-stars, happy customers make our days brighter.
Excellent service delivery. I love the outlook of the cv and i have been applauded by most of the HR personnel's that have seen it.
Thank you for sharing the love, Gilbert, it’s awesome to know how pleased you are with how everything turned out.
Simply, easy and beautiful template formats to use for building new resumes.
Thank you, Joy, for the positive comment!
I was unaware that I would be joining a service that charges 24.95 per month!
To clarify, Dana, our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand.
Your feedback is much appreciated, Peter!
It would be great if I had more text formatting options when adding additional Sections.
- PS. A new template where my proficiency for a skill can be showcased next to my skill would be amazing (think of horizontal bars).
Thank you, Chris, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
It was a little confusing of the numbers of rating
Thank you, Evelyn, we're always open to new suggestions for improvement!
Said it was free, then charged me and wants to continue to charge me unless I remember to cancel the subscription.
Thank you, Rebecca, for taking the time to review us, when users sign up for our 14-day trial, we're very transparent in disclosing the subscription policy in several areas from the sell page to the order confirmation page, in addition to the payment confirmation email as well.
If you want to avoid any recurring charges simply cancel the account before the trial expires.
Using live career opened up my resume so much more than me doing it on my own.
Thank you, Edward, for trusting us with your new resume!
This totally took the anxiety out of creating a resume
We appreciate you taking a moment to share your satisfaction with us, Ori!
Excellent resume builder, I found it flexible, easy and efficient. I would recommend LiveCareer CV builder for everybody.
Thank you, Muthanna, for sharing your satisfaction with us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Twannetta, our team is always here for you, so if there’s anything else we can assist you with, just get in touch!