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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I would have been nice toknow that this was not a free site before I started. Kind of miss leading.
I love the templates and suggestions! Resume writing is painful for me; this was so easy. I feel I have a professional resume now!
Thank you, Michelle, for sharing the love, it’s awesome to know how pleased you are with how your resume turned out.
Thank you, Tom, for sharing your feedback and for giving us a great rating.
Easy to use with exceptional professional results!
Misleading with listing the free option with a pay to win option.
Thank you, John, for taking the time to share your thoughts. To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Thank you for this service. I needed a resume in a pinch... this service was a lifesaver today!
Thank you, Michelle, for sharing your satisfaction with us!
Excellent! I haven't typed a resume in years and was stumped on where to get started. Thank you for all the great advice.
You are very welcome, and thank you, Kim, for the amazing feedback!
Thank you so much for saving our time as a professional.
You are most welcome, Thalia!
5
Thank you, Sakhile, for giving us a 5-star rating!
I never saw a cost until I had completed the resume.
Thank you, Brenda, for sharing your feedback, we’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
I was really pleased with how quickly and well put my cover letter was.
Thank you, Nikita, for sharing your feedback and for giving us a great rating.
Every time I click on something I get an unwanted pop-up causing frustration and concern that my information is being sent to some other site that I did not request to visit.
Thank you, Angelica, for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Very Good! Easy to use and very, very helpful! Thank You!
Thank you, Johnnie, our team is always happy to help!
A free resume that you cannot print or download is not free. You wiull be hearing from me to cancel my membership.
Thank you, Carrie, for sharing your feedback, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I have been working on trying to make a resume for HOURS. Their templates do NOT save which is resulting in multiple attempts to re-create one resume. This is not worth your time or money.
Thank you, Deion, for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Template is very easy to follow. I love the tips on how to effectively write my resume.
Thank you for your review, Maria, glad we were able to help.
Exactly what I needed. Perfect for updating your resume after having not done it in a long while. Would absolutely recommend!
Thank you, Justin, we appreciate the feedback!
Very easy to use, lots of options for the individual
Thank you, Mike, your feedback is much appreciated!
This resume builder was by far a great experience and help.
Thank you for sharing your feedback and for giving us a great rating.
Don't marked your site as free, then charge to download.
Hey, George
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Judy, for sharing your feedback with us. Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.