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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Found out about the cost after spending hours to complete resume
Thank you for sharing your feedback and rating us five stars!
It was a great program and user friendly. Was caught of guard to having to pay at the end.
Thanks, Jessica, we appreciate the feedback!
It said it was free and then when I was done I had to pay
To clarify, Alicia, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Site on Google stated free resume. Then after you go through it all, expecting to just print, you have to pay. Misleading!
Our website offers a basic access account completely free which allows you to download a plain text version, Angie.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
Make it CLEAR that you have to pay for the resume before I spend time and effort making it. By the end, I feel liked I got scammed.
To clarify, Thomas, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I feel I should be offered all of the payment frequencies instead of having to pay for a year.
Thank you, Kedrin, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Should let people know it isn't free before they spend all this time writing it
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, John.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Found new resume template and role description pointers
Thank you for sharing your satisfaction with us, Khateeb!
The suggestions for the resume skills for a trainer were not in tandem with the job post
Thank you, Naiga, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I love it. My only problem is my career field is a little different and you don't have the templates I need.
In fashion styling, theater, and film, we do lists of credits, we only need 1 date, we don't do big descriptions, its really job title, production name, production company and date. I have tried to make one of your templates work, but its a long resume now.
Thank you for sharing your feedback and rating us five stars!
Should have revealed you were using this site at a cost
To clarify, Amy, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thank you, Gary, that is just what we love to hear, please let us know if you need any help in the future.
Love the Expertise help with building this resume'.
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Very helpful site in making a good resume. I recommend this.
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Easy to use software with great suggestions on the wording and structure of resume. Thanks
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The format was user friendly.
It helped form what I wanted to describe/highlight I. My resume.
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I first used LiveCareer in 2013 and signed up again this year in May having found myself back in the job market. I find the resources to be extremely helpful, from resume and cover letter writing, to career tips and job search leads. Additionally, the customer service is always top notch. The reps thrive to help and don't try to oversell you anything. Highly recommend LiveCareer to anyone in the market looking for work.
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Great cover letter. The website was easy to navigate. Cheap and easy to get out of once you get a job.
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I liked that it was simple and worked off my original resume, great!
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Walter.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.