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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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It was difficult to retrieve my resume. Other wise the guidelines are clear and detailed. I enjoyed using the framework
It was easy to follow and the examples were awesome.
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This would've been a great resume website however they $#*!ing trick you into making it seem like its free then once you completed your resume it says that you need to pay for it. Had I known from the beginning I would've never used this site. This could've been a good website if it just told you at the beginning you have to pay for it but show the advantage compared to other websites.
Our website offers a basic access account completely free which allows you to download a plain text version, Grant.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
Helpful prompts, attractive designs - and a really wide variety - and low pricing.
Thank you, we're always here to help whenever you might need us, Jennifer!
It was easy to set up making a resume, but I wish the web site was up front with any membership fees.
Thank you, Philip, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
It was great! Easy to follow the steps and customized
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Very good customer service and user friendly website.
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With a user-friendly website design, and automatic formatting, I completed my resume with ease and spent less than hour on it.
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You trick us into paying for a coversheet we cant even find afterward. $#*! you and $#*! this company.
To clarify, Sarah, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It's just great to use it multiple times and I'm always impressed by how professional it looks.
We're thankful for the amazing feedback you have given us, Marcos!
Would not recommend to anyone I know, absolutely and completely unhappy with this site,
We're very sorry to hear that you are unhappy with our website, Aminda. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Reviews like this really make our day, thank you, Mohd!
Taken the dread out of updating my resume and cover letter.
We appreciate the feedback, Rebecca, thank you!
Easy and effective CV writing tool. Saved My time!
Thank you, Melides, for sharing your experience with us!
This website is incredibly helpful. I love the generated prompts because they articulate what I want to say about myself better than I could.
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Excellent I love this product, will definitely be recommending it to others.
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Thank you so much for your service. It has helped me considerably.
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Said it as free, I feel like I spent all this time just to pay. What a let down.
Our website offers a basic access account completely free which allows you to download a plain text version, Laureen.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
This resume template was easy to follow. The step by step instructions were greatly appreciated.
Thank you for sharing your feedback and for giving us a great rating.
Creating my resume was very fast and efficient, I enjoyed the multiple choice for the job categories and experiences I was provided with do to English not being my first language and it is harder for me to type or write proper information. I recommend this to everyone for a great resume.
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you, Saba, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!