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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Great for updating resume. Just drag, drop, and update and you're done.
Awesome platform, great customer service! Been a very satisfied customer over 5+ years now! Easiest tool to compile a professional resume.
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I like the formatting capabilities and template selection. Wish that the previews would show entirety of work accomplished to that point. Also wisshed company would be more honest about having to pay for completed productt
Thank you, Nick, for sharing your feedback and for giving us a great rating.
Program has lots of glitches. It took me a very long time to complete my resume.
Thank you, Carmelita, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
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Excellent website and easy to create a resume. The very next night, tonight the website isn't working. Thank goodness for Daniel helping get my resume to me. I had to email it tonight for a job interview this week.
Thank you!
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Excellent website and easy to create a resume.
Thank you!
I always get hired after using this website for my resume.
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Very easy to navigate website & lots of customizable templates to help with my resume & cover letter!
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I have been using Live Career to create my resume since 2016. This site is SUPERB! I wouldn't know what to do without it!
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States free template which is not true, after spending an hour on resume I had to pay to print.
Thank you, Anna, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It so easy I felt at ease doing this. A lot has changed after 20 years on one job.
We appreciate you detailing your satisfaction with our builder, Dee!
I really enjoy the ease of working with LiveCareer to build a strong resume.
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Bait and switch. Found site by search for free resume builder. Went through the whole process only to have to pay to download and print my resume.
Thank you, Laura, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Good look for a resume would probably use this again
Thank you, Becky, for rating us with four stars!
Good look for a resume would probably use this again
Never thought it would be so quick and easy to make a cover letter. I used to take hours thinking about what to write.
Thank you for sharing your feedback with us, Stella!
Very intuitive and easy to follow. It's great to have suggestions along the way to add to the resume. Quick and smooth process. Highly recommended!
Thank you, Joselito, for sharing your feedback and rating us five stars!
This was great. I've never ever been good at creating cover letters and resumes. Its just what I need to jump start on finding the job career that I'm looking for.
Thank you for sharing your feedback and rating us five stars, Mikal!
Easy to use and quick! Few jobs don't matched that I wanted it.
Thank you, Linda, we’re happy to hear that it was as easy as 1, 2, 3!
This was very quick and easy for a professional resume!
Thank you for trusting us with your new resume, Heather!
Great at forming professional sentences without sounding too choppy or too long. Also a good variety of vocabulary and I also love that they have "pro top choice" options based on specific careers. Will definitely use this again and will be referring my friends to this website!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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