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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Unsure - I need it downloaded so I can read it and correct it
Amazing tips/suggestion for CV bullet-points writing
Thank you, Frank, for sharing your feedback and for giving us a great rating.
This is the best resume site I have found. It is fabulous!
Thank you for sharing your feedback and rating us five stars!
Simple, quick and easy to use. It is very user friendly!
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This was the best site to create my resume and update it. I loved all the options of adding to the resume that pertains to the tasks I do at my job. This was easy and a great way to get an updated resume. I will suggest this website to others. Thank you! Jane
Thank you for sharing your feedback and rating us five stars!
Fast and easy... love the plug in answers that can be edited!
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My experience was great it was very easy to build my resume.
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I hate writing resumes. Your site made this so easy! Am going to recommend you to all of my friends :)
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This is the easiest and most helpful resume builder I've used. Thank you
Thank you for sharing your feedback and rating us five stars!
This is my first time using this service and it a bit of time for me to gather all the needed information.
Thank you, Gregorio, your feedback is very much appreciated!
So far so good - results will tell the tale won't they?
Thank you for sharing your feedback and for giving us a great rating.
Highly cost-effective, quick, time-efficient, and job seeker-friendly. Keep up the good work!
Thank you for sharing your feedback and for giving us a great rating.
I really like this platform for making resumes. Not only do they have a lot of great and sleek looking resume templates, they also give you wording recommendations, suggestions on job experience and helpful phrases to word your resume more professionally. That really helped me get my resume completed faster and with more accuracy. Would highly recommend.
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Easy to use but limited in suggestions when relating to aviation
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Very easy to use and format resume correctly. Received copy of the resume instantly in my email inbox. Nice templates to choose from. The hints and tips are very useful as well..
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Very easy to use and format resume correctly.
Very helpful and understandable content and an ease program to work with Thank you
Thank you, Johan, we're always here to help whenever you might need us.
Y'all advertised it was free. Not cool to bait and switch.
Thank you, Ernie, for rating us four stars!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I like the way you have so many options, and they look professional.
Thank you for sharing your satisfaction with us, Mary!
$#*! you for making me pay to download my resume, your site said free resume making and you hid the fact that I actually have to pay if i want to download my resume. $#*! this site
Thank you, Justin, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
This is one of the best sites for resume building that I have found.
Thank you for sharing your feedback and rating us five stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
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Thank you, Anthony, for sharing your feedback with us!