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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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How amazing is this site... SOOOOO amazing especially for someone who is completely computer $#*!ed like me. Thank you
Not a good exp. Not getting the right skill sets, and keywords for my resume. And the resume is not emailed to my email address.
We're very sorry to hear that you are unhappy with our website, Nagarajan. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Site is quick and great to us, has a lot of great templates and examples to use.
Thank you for sharing your feedback and rating us five stars!
Very easy to use. Assist with Great looking Clear, Precise, Understandable and Efficient Resume Completion.
Thank you for sharing your feedback and rating us five stars!
I've been a long-time member because the product and plan is the best.
We appreciate you detailing your satisfaction with our builder, Zenobian!
Excellent service for today. I really appreciate the step by step format.
Thank you for sharing your satisfaction with us, Karl!
Very simple to do. All the help in setting up a resume was very much appreciated.
Thank you, Adam, for sharing your feedback and rating us five stars!
Looking forward to resume review and utilizing the cover letter feature
Thank you for sharing your feedback with us, Therese!
Thanks for the help! My resume looks professional!
Thank you, Angela, for sharing your feedback and rating us five stars!
Payment has been processed and I have not received the resume.
We're very sorry to hear that you are unhappy with our website, Laura. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I have been using LiveCareer for years to build outstanding Resumes as I advanced in my career path.
Thank you for sharing your feedback and rating us five stars!
This has been an easy process and well written phrases.
Thank you for sharing your feedback and rating us five stars!
Thank you for making this process easy and professional.
Thank you for sharing your feedback and rating us five stars!
It was easy to put my resume together. I hope it works!
Thank you for sharing your feedback and rating us five stars!
It was easy to put my resume together. I hope it works!
I CREATED MY RESUME ON THIER WEBSITE FOR LESS THAN $2, THEY SAVED MY BILLING INFORMATION, AND AFTER A COUPLE OF WEEK, THEY CHARGED ME $24!
PLEASE NOTE THAT, I HAVEN'T SUBSCRIBE TO THEIR SERVICES, I JUST PURCHASED SERVICE FOR ONE TIME, THEY THEN ASKED ME TO PAY LESS THAN $2 SO THAT I CAN SEND OR DOWNLOAD MY RESUME.
MY BANK HAS CONTACTED TO WARN ME THAT THERE IS A SUSPICIOUS TRANSACTION REQUIRED FROM A COMPANY LOCATED IN PUERTO RICO AND TO SEEK FOR MY AUTHORIZATION. AND AFTER NOTICING THAT I HAD TO CHANGE MY CARD AND RIGHT AFTER THIS ACTION THE WEBSITE SENT ME A CANCELATION EMAIL!
THE CONCLUSION: TO NOT BE SCAMMED, AVOID USING LIVECAREE.
We're very sorry to see that you view us that way, Abdellateif, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.livecareer.com/contact-us
It really was a quick as advertised, to complete my cover letter, & it was actually fun. Furthermore I was very impressed with the result.
Thank you, Rodney, we truly appreciate your feedback, happy customers make our days brighter.
It was really easy to make, but I don't need to continue services after the initial resume was done.
Thank you for sharing your feedback with us, Tammy!
Excellent cover letter development! User friendly, step by step instructions.
Thank you, Betty, for sharing your feedback and rating us five stars!
Once I had the resume foundation it was very easy from there. You guys had much nicer templates than other sites.
Thank you, Alexa, we’re happy to hear that it was as easy as 1, 2, 3!
I have not done a resume in years and this just made it so simple to plug in the info and have it just pop up on the page.
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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