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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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So helpful for someone getting back into the workforce.
Building a resume has never been easier. Using LiveCareer was the best thing I've come across.
Thank you for sharing your feedback and rating us five stars!
I am struggling with saving my work and i am not clear if i have effectively downloaded this, if at all. I am very confused.
We're very sorry to hear that you are unhappy with our website, Jackie. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I am new to this and would love to continue using this for a long period but I feel the cost is to expensive
Thank you, your feedback is much appreciated, Theresa!
I do not want a subscription. I want one and done.
We're very sorry to hear that you are unhappy with our website, Amanda. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Great experience and very easy to use. It did not take long and my resume was complete in no time! Thanks Live Career!
Thank you for sharing your feedback and rating us five stars!
I think it is good for all formats and examples.
I suggest that it need some tools for editing photos
Thank you, Yang-Ho, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I'm not too computer save but it was a good experience.
Thank you for sharing your feedback and for giving us a great rating, Josefina!
Thank you for sharing your feedback and for giving us a great rating.
It was very easy to build my resume from my old one
Thank you for sharing your feedback and rating us five stars!
It was very easy to build my resume from my old one
Good, but have not found a job, so not sure what the issue is with my "95" score resume. It's just becoming an extremely depressing reality of not having a job, but paying for this service.
We're very sorry to hear that you are unhappy with our website, Christina. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I was extremely pleased! You have know idea how long I've been stressed out about creating my resume. I haven't had to do one in many years. Do not hesitate to use this company. Thank you, thank you!
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Good characters to make your standard review into a featured review
Thank you, Syed, your feedback is much appreciated!
Quick and easy. The best word selection and descriptions!
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Thanks for the opportunity. This website is functioning properly.
Thank you, Brandon, your feedback is much appreciated!
Very helpful and very informative had exactly what
I needed to impress the employer.
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False advertising on the "free" resume, but then again you technically say it is a "free resume builder". Enjoy my $2.95, I am immediately cancelling.
Thank you, Kyle, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I really like the title add on which helps identify the actual job description, along with the skill builder. It makes creating a resume easy.
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Watch out if you join livecareer.com. I joined to write a resume and tried to unsubscribe a month later. I did not want to keep paying the monthly fee when I was no longer using the site. When I canceled online the site sent me to a different page after pressing "cancel subscription button", the next page asked me if I was sure I wanted to cancel which I clicked yes. I was then taken to yet another page which looked like a review of how my resume was written. I did not scroll to the bottom of the page where I was once again asked if I was sure I wanted to cancel? I had thought I was done. 6 months later I saw on a bank statement I was still being charged every month since I had though I had canceled. I had to call on the phone and cancel. Reputable company do not play games. Think about this when you subscribe.
We’re very sorry if this caused inconvenience for you, Bruce.
We'd like to take this chance to explain that if you did not receive a cancellation confirmation email that means that your account was never actually canceled or that something might have happened during the whole process.
Once any user processes a cancellation the system automatically generates an email with all of your cancelation information for future references if necessary. That being said, our team would love to review your account interaction to see if there's any history of a cancellation attempt.
At your earliest convenience, contact our Customer Service Team and they will be more than happy to review this for you.
Contact Us: https://www.livecareer.com/contact
Way too expensive. Like preying on people already out of work.
Thank you, John, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
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