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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It's one of the best tool to build resume. It helps a lot by saving time and providing ease in preparing resume.
App is good. Very misleading to not state upfront that you cannot download or print the resume without paying.
Say it up front.
Thank you, Varalla, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very easy and pleased with the result. I believe there may be the wrong use of a word but not a big deal.
Thank you, Greg, we’re happy to hear that it was as easy as 1, 2, 3!
Super easy to work out. I haven't finished the whole process yet. However, I anticipate an easy save and print option.
Thank you for sharing your feedback and rating us five stars!
Untrustworthy... Cheated out of money and lied to over the phone.
I'm sure they'll respond to this with some line about terms and conditions... etc.
PLEASE BE WARY OF USING THIS SITE UNLESS YOU HAVE MONEY TO BURN
We regret to see your rating towards us, Ben, but we'd love to take this chance to explain some misinformation about our services.
When you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As always, thank you for reaching out to share your thoughts, and if you need any help just let us know.
Contact Us: https://www.livecareer.com/contact
Very helpful, useful. The site is user friendly easily manageable. The cost was also very pleasant to see.
Thank you for sharing your feedback and rating us five stars!
This program took care of the whole struggle of creating a cover letter and updated resume! THANK YOU.
Thank you for sharing your feedback and rating us five stars!
So easy and thorough! Actually enjoyed making a resume for once! Thank you
Thank you for sharing your feedback and rating us five stars!
Absolutely outstanding! Very VERY helpful, user friendly app that assists you every step of the way. The job search and matching at the end is a super plus! GREAT JOB GUYS!
Thank you for sharing your feedback and rating us five stars!
Too early to tell, but thanks for asking and following up
Thank you for sharing your feedback and for giving us a great rating.
We're very sorry to hear that you are unhappy with our website, JoAn. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Very helpful, takes much of the guess work out of resume building
Thank you for sharing your feedback and rating us five stars!
Don't like learning at the end of the process that this would be a monthly billed purchase. The free templates ad is misleading.
Thank you, Shannon, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Pretty easy to use. I like the prefab ideas but also appreciate the ability to add your own to it.
Thank you for sharing your feedback and for giving us a great rating.
Using live career helped me word things more professionally and saved a lot of time by using info i already had saved.
Thank you for sharing your feedback and rating us five stars!
Resume assistant has been limited. No job interviews have resulted from using your resumes to this point
Thank you, Alicia, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Good so far but the $2.95 payment should have been upfront
Thank you, Wanda,, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very easy to use, many options and a great price too
Thank you for sharing your feedback and rating us five stars!
This helped me put together something that wouldve taken me hours, in seconds. I cant thank you all enough
Thank you for sharing your feedback and rating us five stars!
We're thrilled to hear that you enjoyed your experience with us, Shane!
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Thank you, Sairam, we're always here to help whenever you might need us.