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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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It was a great experience so far and I still use this
Difficult to format exact page break without exiting multiple times.
Thank you for sharing your feedback and for giving us a great rating.
Since it has been many years since I did a resume, this was very user friendly.
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Very helpful and concise. Helped me to navigate my employment history and put it into words on paper.
Thank you, Robin, for sharing your feedback and rating us five stars!
LiveCareer gives me the boost of confidence I need to tackle my job hunt!
Thank you for sharing your feedback and rating us five stars!
You guys made my resume so much better and it was easy to do it.
Thank you, Stephen, your feedback is much appreciated!
Misleading and unable to preveiw resume before accepting but already had labored for over two hours. I felt very mislead. A good product would make it easy to figure out procedures for preveiw
Thank you, Virginia, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Quick and easy to navigate w/ very helpful suggestions.
Thank you for your review, Elizabeth, glad we were able to help.
Advertised as free resume builder but charge after i made it.
Thank you, Deborah, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Enjoyed suggested content, might be nice to have some examples of the resume complete.
Thank you for sharing your feedback and rating us five stars, Aaron!
Quick and easy to use. I appreciate all of the options available
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Good Wanting to create a template or sample resume.
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Amazing thank you for making this easier than anticipated
Thank you for sharing your feedback and rating us five stars!
This made writing my resume 100 times easier you wont believe how great this works
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Experience was good, just having trouble finding out where the downloaded resume i purchased went to
Thank you for sharing your experience with us, Balinda!
It was quick and easy and very helpful for providing the perfect descriptions to echance your resume
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I would a refund. I find if you giving a resume a cover letter should be able to download with it.
Our apologies, Kristina, but we are not really understanding your feedback or request. When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Thank you for sharing your feedback and for giving us a great rating.
I went through all the process of completing my "free" resume to only find out I was actually going to pay for it. Disappointing.
Thank you, Rebecca, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
The price is definitely fair for the awesome cover letter prepared for me! Great Job!
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!