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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Working for the City of Las Vegas for 30+ years and never had a resume. Getting close to retiring and still very active, LiveCareer is just what I need to get my experience out to future employers.
Easy to use... great ideas on how to truly develop the best resume for your experience and skills!
Thank you for sharing your feedback and rating us five stars!
Thank you for sharing your feedback and rating us five stars!
I have tried other resume services and it looked like they had unqualified people correcting resumes. One such companies took my $19:00 I never got my resume back
Thank you for sharing your feedback with us, Felix!
I am very happy with the live career, unfortunately I have to let it go, so far I introduce 6 of my friends to your guys. Thank you
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Excellent descriptors of job skills. Well worded and accurate for role.
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When I start to build the resume it shows that as free but to get the download of the resume it needs cash. This is not an honest thing
Thanks, Nija, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Easy and loved how it looked. My old resume was soo unimpressive now it actually looks professional, it didn't take long to put together at all.
Thanks, Stephanie, for sharing how easy it was!
Great! I like it the fact that they help you to make your resume in very easy way.
You made our day with your review, Bouchra, thank you!
So quick and easy to complete. Normally it would take me hours to complete my resume.
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Prefer not to pay for downloading a resume. Otherwise pleased with the amount of assistance.
We appreciate you detailing your satisfaction with our builder, Frank!
You advertise yourself as "free" but in order to use the resume I spent a half hour creating, I had to pay a fee. That makes you a liar.
Thank you, Renee, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thank you for sharing your feedback and rating us five stars!
I don't understand why I'm paying twice for the same thing
Thank you, Alnisa, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Quick, easy to use and great recommendations. Would absolutely refer people to use this tool.
Thank you for sharing your feedback and rating us five stars!
Walter purchased services with a continuous monthly charge for the 1st 30 days. Yet an unauthorized charge has been placed on the credit card that was used for the initial purchase again for today's use of services. Can someone please look into this and return a response. Thanks Walter
Our apologies for any misunderstanding, Walter, however, all users must agree to our terms upon registration since we display this before you submit a purchase.
To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.
Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Great, really a effortless thing to build a professional resume.
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I love it so far it was fun to use and experience with I will be using this service again in the future Thank you
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It's great...
I built my resume easily and full of assistance. LiveCareer truly useful for me.
Thank you for sharing your feedback and for giving us a great rating.
I really like the services your website offers; they are very useful and helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!