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LiveCareer

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
2 reviews
0 helpful votes
Follow Donna F.
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Fast and easy to use
October 22, 2021

Fast and easy to use. Very happy with results and styles this site offers.

Date of experience: October 21, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Ohio
1 review
0 helpful votes
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The builder format and suggestions have been very helpful.

Date of experience: October 20, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Ohio
1 review
0 helpful votes
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After entering all information found out i had to pay

Date of experience: October 20, 2021
Yashira H. — LiveCareer Rep
over a year old

Thanks, E. W., for the feedback!

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

South Carolina
1 review
0 helpful votes
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It was easy to use and I would recommend it to anyone that needs to build their resume

Date of experience: October 20, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Illinois
1 review
0 helpful votes
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Wonderful
October 22, 2021

Wonderful. I used before and instantly got calls and was hired

Date of experience: October 20, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Hawaii
1 review
0 helpful votes
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Always super helpful
October 22, 2021

Always super helpful. I get the job every time with Livecareer.

Date of experience: October 19, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Canada
1 review
0 helpful votes
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Surprised to get billed
October 22, 2021

Surprised to get billed - not informed before starting

Date of experience: October 19, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Washington
1 review
0 helpful votes
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I needed to revamp my resume and your service made this the easiest thing in the world to do!

Date of experience: October 19, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Illinois
1 review
0 helpful votes
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Great resource
October 18, 2021

Great resource - quickest resume I've ever completed

Date of experience: October 17, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

California
1 review
0 helpful votes
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Great product and resume templates
October 18, 2021

Great product and resume templates. Highly recommend

Date of experience: October 17, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Georgia
1 review
0 helpful votes
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This is a great tool for using industry terms for quickly completing resumes.

Date of experience: October 16, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

California
1 review
0 helpful votes
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Step by step navigation was simplified and stress free

Date of experience: October 14, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Australia
1 review
0 helpful votes
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Huge time saver for freshing my resume with really helpful suggestions. I had a little trouble renaming some headings at first, and didn't know what it would cost until the end. Besides that really positive.

Date of experience: October 14, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you, Gregor, for sharing your feedback and for giving us a great rating.

Washington
2 reviews
0 helpful votes
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You could have told me up front there would be a charge, otherwise I would have given you 5 stars.

Date of experience: October 14, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Florida
1 review
0 helpful votes
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Wish there was a way for you to show progression at a company in the resume.

Date of experience: October 12, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you, Bradley, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Texas
1 review
0 helpful votes
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Straightforward, easy to complete, and a great quality product.

Date of experience: October 11, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Washington
1 review
0 helpful votes
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Beautiful templates, great suggestions for wording. Thanks!

Date of experience: October 11, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Georgia
1 review
0 helpful votes
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Very easy to use
October 11, 2021

Very easy to use- App did all the 'hard work'. Highly recommend this.

Date of experience: October 11, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your satisfaction with us, Drew!

India
1 review
0 helpful votes
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Ease of building the resume and a comprehensive glossary of skills, and experience.

Date of experience: October 11, 2021
Yashira H. — LiveCareer Rep
over a year old

Thank you, Ritesh, we truly appreciate your feedback, happy customers make our days brighter.

South Carolina
1 review
0 helpful votes
Follow LUCY Q.
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Filling out this form was a pleasant and easy experience. I save time and work with the guides. I only had to edit the spaces with my own data. Thanks

Date of experience: October 9, 2021
Yashira H. — LiveCareer Rep
over a year old

We're thrilled to hear that you enjoyed your experience with us, Lucy!