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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Excellent service, Easy to build to resume latest in the market.
The ease of use to build your resume is very impressive.
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Great experience making this document - MYRESUME.
Well, an aspirant needs resumes to get his desired engamement, idealy for couple of days only. Then why have you designed your payment system as ongoing payment, till I jump in and find out how to stop it!
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Ok this will work for the position I am applying for.
Thank you, Zack, your feedback is much appreciated!
So far my experience has been great, can't wait to see the finished product.
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Seems very reasonable but you should offer a one time price for a single resume, I wouldn't hesitate for that offer very weary about putting so much info out
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Website deleted information when I hit save. Also, there should be an option to have different positions show with a single company.
Thank you for taking the time to reach out, Michelle, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I have used this service before always easy, professional, quality, and most importantly effective.
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Very easy to navigate and very helpful with imputing information
Thank you, Shauna, for trusting us with your new resume!
Perfect helpful nice helpful fun hjgkjygkgjgk, kglgkkg
Thank you, Lisa, for your review, glad we were able to help.
Great service, I spacially like the sentence by sentence cover letter writing suggestions. I would suggest that cover letter writing be continuously improved with fresh phrases and language.
Thank you, Hamza, for sharing your feedback and for giving us a great rating.
User friendly and great advice built within! Almost makes resume building fun.
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Great app that has templates to say exactly what I would like to say just can't put them into words. I love that you can modify any part of it at any time. I am very impressed with my cover letter. It is so professional sounding.
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Helped me out with more options with what to put on a resume
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So helpful to have the design services, the evaluation elements, the product templates, and the repository
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There are not enough opportunities to download and job description need to have more technical description ie artificial intelligence
Thank you, Wanda, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I thought you guys might help with cover letter and reference check pages... but I could probably type those up. You were helpful, Thanks. My second time using your service. Peace, Kevin
Thank you, Kevin, for your review, glad we were able to help.
I was very impressed by how easy it was to create a new resume and appreciated the auto-fill suggestions.
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I have not been in this site for a long time. I am trying to update my resume for a part-time job. I do need some professional advise. Kathy
Thank you for taking the time to reach out, Kathy, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Easy from start to finish. Excellent tips and help.
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Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


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