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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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So far the resume building application has been easy to use and with success however, I am appling for a full on career position and will see if and when it lands me the job.
The only issue is if your name is long you need to be able to change the font
Thank you, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
Templates limited and not editable. Not clear how to protect personal info. Didnt know i needed to pay before I could see whether I like it in Word. Docx form
Our apologies for the misunderstanding and thank you for your review.
After searching all morning I found something that caught my eye and still looks professional.
Thank you for your review, and gladly you found the right template for you.
Asking too soon for review, I don't even know what I can do yet, but so far i'm not happy about spending over 2 hours on your site with no indication I had to pay just to print. A fee is fine, but nowhere until I finished was I told I had to pay to actually use it.
I loved this experience the site was very easy to use!
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
Completely mislead to believe this was free, only paid because of time invested to creating it.
We're sorry for the misunderstanding. To use our builder it does charge you, but we do offer free downloadable templates that you can edit through Microsoft word or another server of your preference.
So easy to complete. Stress free experience. Wonderful site. I like the step by step assistance and the different job descriptions. Thank you
Should allow check out via Paypal or other options than just card.
We're sorry about this, hope in the future we can have this option for you. Let us know if you need help with anything else by reaching out to our Customer service team https://www.livecareer.com/contact-us
This is my first time writing a resume and this had made it very easy to use and fill out. Much easier compared to others in my opinion.
Thank you so much for sharing your experience, we are so glad that you're satisfied with our builder!
EXCELLENT. Love this site. I was doing this resume for a friend, but I think I will save this site and use it for myself as well.
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
Excellent formatting options, easy to use interface and reasonably priced.
Thank you for sharing your experience and rating us five stars!
I like the quality of the resume templates and the ease to create the document.
Thank you for your feedback and rating us! We're pleased that you're happy with our builder.
So far had a great experience. Loved the auto inserts so I did not have to spend hours trying to think of ways to word various inserts.
Amazing! We're very happy that you had a great experience with our builder.
Very simple yet thorough and detailed resume building process!
Thank you for sharing your feedback and rating us five stars!
I am a professional career/life coach and this software has been a game changer when building resumes. 3 of my colleagues have bought this program as well.
Thank you for sharing your feedback and rating us five stars!
The most handy career resume tool i have come across
Thank you for sharing your feedback and rating us five stars!
This format was so easy to use and saved a lot of time with the well worded inserts for descriptions of work ethic, etc.
Thank you for sharing your feedback and rating us five stars!
Your site has been very helpful for me to get my resume done.
Thank you for sharing your feedback and rating us five stars!
I have been trying to connect and utilize this site all day and it won't load on my laptop, desktop, or phone. Finally got it to load somehow.
We're sorry you experience this kind of issue. We always want our customers to have the best experience and feel happy with our site. We would love to see if we can find any solution to your problem, please contact our customer service team so we can assist you the best possible way. https://www.livecareer.com/contact-us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.