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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Wonderful, so easy to use! I needed a resume asap for a job I was applying for, and I got it all done with such ease and it looked amazing on paper!
Great, it helped me land a job in 2 weeks, and my resume looks awesome now.
Glad we were able to help with your resume, Stephan.
I used your templates for my resume and cover letter. It made all the difference!
Hi Mary M.,
We are happy that you liked the service. We wish you all the best!
Best regards,
Anna
LiveCareer
Was easy quick and fast to build my resume. I had no issues with cancelation either. Got a job the next day! Great and easy formats to choose from for the type of styles you want your resume to look like!
Hi April T.,
Congratulations on your new job! We are glad that you found the service fast and easy. Best of luck in your new career.
Best regards,
Anna
LiveCareer
Excellent customer service as well as really easy software that helps create awesome resumes and cover letters. If you're starting a job search, this is a great site to help you with formatting your resumes and letters in a professional and impressive way.
Hi Tracy C,
We are so happy that you found the site and service helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer
Had a great experience with this site.
All kinds of templates to use and insights.
Even had to call customer service with a quick question/help, got taken care of.
I was told this was an outstanding resume that I completed with the web site.
If your looking to build your resume and have not done so in a while I would recommend you use this site, you can not go wrong.
You will land the job after you complete it with Live Career.com
Thanks
Hi John P,
Congratulations on your new job! We are glad that you had a good experience with our site and service. We wish you all the best!
Best regards,
Anna
LiveCareer
I found everything useful and easy to use i would definitely recommend to others
Hi Kevin L.,
We are happy that you found the site easy to use. We wish you career success!
Best regards,
Anna
LiveCareer
My experience with Live Career was excellent. I was able to create a professional resume and apply for a job, which I did get the job. I will be starting next month. Thank you for being available.
Hi Roslyn C.,
Congratulations on your new job! We are glad to be of assistance. We wish you success in your new job!
Best regards,
Anna
LiveCareer
Excellent customer service! LiveCareer was easy to use and so very helpful!
Hi Ashley P.,
We are happy that you found the service helpful. We wish you career success!
Best regards,
Anna
LiveCareer
Really helped me get my resume together! Found a job in less than a month!
Hi Amanda F.,
Congratulations on your new job! We are glad to be of help. We wish you success in your new job!
Best regards,
Anna
LiveCareer
I was able to create a great resume that got noticed quickly. I really was impressed with the number of styles you could choose from to make a professional resume that looked fantastic and reflected my personal style. Sign up if you want to get a great job.
Hi Joseph L.,
Congratulations on your new job! We are happy that you found the service helpful. Best of luck in the new career!
Best regards,
Anna
LiveCareer
I have not had to prepare a resume in more than 20 years. Not knowing where to start, I found your sight to be very informative and easy to use. If not for the recommendations and tips I would not have been able to put together a resume. The choice of styles was great addition. I will certainly use LiveCareer again and pass the word to friends and family.
Hi Yvonne G.,
We are happy that you found the site helpful. Thanks for your recommendation and considering our service in the future. We wish you career success!
Best regards,
Anna
LiveCareer
My experience with LiveCareer was excellent I was able to get the resume i wantedand they did a excellent job revising my talent. This is the first time I ever leave you anything and it was worth it I will recommend my friends and family and I also will use it again once I increase my job experiences
Hi Terri H.,
We are so happy that you enjoyed the service. Thanks for recommending our site to your family and friends. We wish you career success!
Best regards,
Anna
LiveCareer
Live Career was a very helpful program for me. The resume templates give you a wide range of choices of exactly which career you want to target. There are a nice range of styles of resumes to choose from also.
Hi Gregory O.,
We are so happy that you found the site helpful in your job search. We wish you career success.
Best regards,
Anna
LiveCareer
I just finished relocating and haven't updated my resume in 8 year. The workplace has changed since I've needed to submit a resume. I was happy to have the help of L. C. It was easy and fill in form no need to start from scratch and deal with all the formatting. So many choices with current terminology. Thanks Live career
Hi Moeses S.,
You are most welcome! We are glad that we were able to assist and make it easy for you. We wish you all the best.
Best regards,
Anna
LiveCareer
Live Career Resume Builder services was a wonderful experience for me. At first I was a little confused with how to get my resume composed, but I got it. Love the tool! For sure I will recommend your service to others. Thank you!
Hi Adrian P.,
We are happy that you had a good experience with our service. Thanks for recommending our site. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Easy to use interface. Would like to have some kind of print option on the free account but overall a good product. Good customer service
Hi Tyler S.,
We are happy that you liked our service. We wish you best of luck in your job search.
Best regards,
Anna
LiveCareer
Creating my resume has never been easier, I loved the examples and tips offered as well. The live chat was so fast and I appreciated not being harrassed to continue my subscription.
Hi Kalena A.,
We are so happy that you loved our service, and that you found cancellation easy. We wish you career success!
Best regards,
Anna
LiveCareer
I logged on the site and made a resume. I submitted my resume and within a month I had a job. It's worth the little bit of time and money.
Hi Garett R.,
Congratulations on your new job! We wish you success in your new career.
Best regards,
Anna
LiveCareer
Had a very good experience this site help me build my resume also your customer services rep (Annie) did a great job in helping me.
Hi Jacqueline T.,
We are happy that you had a good experience with the site and with our customer service. We wish you all the best!
Best regards,
Anna
LiveCareer
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


Hi Denisse N.,
Congratulations on your new job! That’s great news! We are glad to be of help. We wish you success in your new career.
Best regards,
Anna
LiveCareer