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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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LOVE this site it helped me so much. I love the different layouts how it puts everything in order for you. I'm one of those people who Need help when it comes to writing things I an think of it in my head but just can't put it to paper so I love how they have suggestions for every section of your resume. Thank you liveCareer you really helped me make my resume great!
P.S.: Keep in mind this is a 14 week trial and you will be charged $34.80 when that period is up.
Awesome resume drafts. Very easy to use and customer service easy to deal with.
Hi Brandon K.,
We are happy that we made the service easy for you. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
This site is awesome I did my resume in a couple hours. I had an interview a couple days later and got the job. Thank you Live Career
Hi Debbie D.,
Congratulations on your new job! We are so happy for you. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
My customer service person was so very helpful, Zach was his name. The whole experience was positive, but his help was the best. I plan on telling my family and friends about this experience. Take care and thankyou for helping me land the perfect job for me.
Hi Linda B.,
Congratulations on your new job! We appreciate your commendation to Zach and recommending our service to your family and friends. We wish you all the best!
Best regards,
Anna
LiveCareer
Extremely easy to use resume site. I didn't need any other features, but have recommended it to friends.
Hi Beth C.,
We are glad that you found the site easy to use. Thanks for your recommendation. We wish you all the best in your job search.
Best regards,
Anna
LiveCareer
The site was easy to use. When I needed to cancel the service it only took less than ten minutes. I will be telling family and friends about this site.
Thank you!
Hi Kat R.,
We are happy that you found cancellation easy. We appreciate you recommending our site to others. Best of luck in your job search!
Best regards,
Anna
LiveCareer
I was very impressed with the simplicity of the resume and cover letter templates. I was able to customize each job search, and I found the perfect job for me!
Hi Denise B.,
Congratulations on your new job! We are glad that you liked service. We wish you success in your new career.
Best regards,
Anna
LiveCareer
Easy to use! Got a job within a week! Easy to cancel after I was done using it!
Hi Julie B.,
Congratulations on your new job! We are happy that you found the site easy to use. We wish you more success!
Best regards,
Anna
LiveCareer
Thank you for the great experience on your site t create a perfect resume it landed me a great job and i just want to say thank you i really appreciate it.
Hi Latesha M.,
Congratulations on your new job! We are so happy that you had a good experience with our site. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
Hi Harry B.,
We are glad to be of help. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Excellent, from start to finish! Making a resume with this service was super easy with lots of options and very affordable!
Hi Amy,
We are glad that you found the site easy to use. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
The site was easy to navigate and very useful in creating a cover letter!
Hi Lauren T.,
We are happy that you enjoyed creating a cover letter. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Great tools and templates, and the system was very easy to use. My only recommendation would be to be able to see it in printed view a little easier. I'm sure there are more routes to do this, but for some reason I found the only way to view the final look was to download and view in the quick view the system provided. Wasn't entirely a painful experience, but perhaps an easier viewing tool would be worth considering is all. Thanks for the great service!
Hi Jared B.,
We are glad that you found the site easy to use. We appreciate your feedback and I’m very sorry that you have had issues with the print preview. I’ll forward your suggestion and comments to our Product team. I wish you the best in your career search.
Best regards,
Anna
LiveCareer
Excellent experience, quick update to my resume for a promotions.
Hi Sheila R.,
Congratulations on your promotion! We are happy that you had a good experience with our service. More success in your new career!
Best regards,
Anna
LiveCareer
LiveCareer was easy to use and all the representatives were very helpful. I have a new job and my employer even commented on how professional it was. Would highly recommend using LiveCareer.
Hi Greta C.,
Congratulations on your new job! We are so happy that you had a good experience with our service. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
Awesome, easy tool to create customize your resume. Definitely recommendable!
Hi Jocelyn M,
We are glad that you liked the service. We appreciate your recommendation. We wish you the best in your job search!
Best regards,
Anna
LiveCareer
Comes second to none. After weeks of trying to find a job with what I once thought was a great representation of myself (resumé), I was getting no where fast. A friend looked over my resume and said it needed revising. I found LiveCareer.com and went straight to work. In less than 30 minutes I had my resume completed, error proof, and ready to be sent out. Within the first hour of job fishing with my new and improved resume, I received a call, got an interview, sealed the deal, and now I'm here describing my experience :). In all, this is a GREAT company and tool to use.
Hi JL.,
Congratulations on your new job! We are glad to be of help. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
This was my first resume building experience and LiveCareer made it easy and simple! Got the job I wanted and have a great resume! Thanks! Also, the customer service chat line was great and fast!
Hi Kelli H.,
Congratulations on your new job! We are glad that you liked the site and service we provide. We wish you all the best!
Best regards,
Anna
LiveCareer
LiveCareer site has help me with my resume and it is nice using the temp plates you have set up. I have told many people to use your site. Thank you for your help
Hi Melanie,
We are glad to be of help. Thanks for recommending our site. We wish you career success!
Best regards,'
Anna
LiveCareer
This resume builder site is amazing. They even have sentences already professionally written out pertaining to your past jobs, all you have to do is click on a sentence and click the add button. I built a professional resume in less then 10 minutes. Thank you livecareer.
Hi Diana B.,
We are glad to be of help. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Victoria S.,
We are happy that you loved the site. Glad to be of assistance. We wish you career success!
Best regards,
Anna
LiveCareer