LiveAuctioneersReviews 332

Beware. Liveauctioneers "top rated" ranking of an auction house is almost worthless. An auction could have over 15% negative commentaries from customers (often remarkably negative experiences or unethical, unprofessional, incompetent or amateurish practices) and still be "top ranked". We have had several such bad experiences with a variety of auctions that are supposedly "top". We will not repeat business with such auctions. READ all the one, two and three star commentaries before doing business -- and realize there are undoubtedly many MORE disappointed or angry customers who did not take the time to report their bad experiences. We continue to do business with auctions who act ethically and professionally; there is no shortage of offerings for one to spend money and acquire fine items -- just do it only with those who earn trust.

LiveAuctioneers make it easy to find exactly what you're looking for by providing access to auctions across the US! Their website is so user friendly; I like receiving notification that an item I've bid on or favorited is coming up for auction. I've dealt with two auction houses since registering with LiveAuctioneers and the transactions have been smooth.
I would highly recommend this site/service.

Very please with the learning process, first time! LiveAuctioneers is giving ideas on how to sell some of my stuff, overall very pleased.

Overall, I'm pleased with the various vendors, but some are better than others. As to the site itself, I would like to see a more focused search engine. For example, I'm interested in the artist "Richard Hunt," but I get notices not only about him but also any item described has having anything to do with "hunting," which is annoying and time consuming. Similarly for works by "William Jacobs," I get notifications for anything dealing with "William" or for "Jacobs," both names that cover a lot of ground in which I am not interested. I've won some really nice works via LiveAuctioneers, but one needs to be careful and read everything closely, especially each time you deal with a new vendor.

Like the old AT&T, live Auctioneers doesn't care because they don't have to. I found something I really wanted, bid way early, continually got notices that I was the highest bidder at Nadeau Auctions. As i watched my highest bid get placed, which I offered two weeks early, someone "on the floor" bid the SAME amount and for some reason (undeclared reserve?) they got the item, live bidding was shut down before I could offer more (which I would have, lots more). I did contact both live Auctioneers and Nadeau and their excuse was that it's up to the auctioneer to pick the bid. So their advice to bid early and high is meaningless and there is no action to be taken. I've contacted my States Attorney General's fraud department, we'll see how this plays out. My advice, bid directly with the auction house, don't use the live Auctioneer platform, they are just there to obey the auction house, not advocate for you

My experience with LiveAuctioneers: well it can be described as the good, the bad, and the ugly.
The good is the grand variety of items available to bid on. The process of signing up, entering an auction, following along, clear instructions on the specifics of the policies/shipping methods/cues for notices/details of items are all first rate. I also utilized a personal phone contact and I received professional and swift response to my questions and comments.
The bad is the unfortunate wait for the item to finally get to me as shipping is a long process and timeframe.
The ugly is my interaction with two of the auction houses where with the bids I won an item was cracked. The auction company did replace the item, I was surprised when their rep stated to me that that is part of the character of the item. I also encountered a long wait time for an item I won, and when I called the auction house --two separate times, I was told they would send out the next day and overnight it to me. Well, that was not done and I was disappointed by the lie within their shipping department. I finally did get the item, five weeks after my first call.
But, with LiveAuctioneers, I have trust and confidence in their practices.

I spend a great deal of time looking on live auctioneers and buying on this platform. Never before have we had such a large selection of product to choose from. With that being said, Every new auction house that I buy from is a whole new challenge to get it shipped payed for getting questions answered, trying to get someone on the phone or to return a phone call! Then you get the one that's short tempered and thinks everything can be solved with an email! I'm sorry but being in my 70s I'm not as tec saey as a twenty year old, I can guarantee you I spend more money on live auctioneers then a twenty year old! I've been treated so badly with some of these houses I will never give them anymore of my hard earned money again. Now I have to say I have some wonderful people at some of these houses that have been wonderful to deal with. I think it gets down to respecting the fact it my money I'm spending with them, I can go elsewhere and have. I would like to see a more uniformed approach through the whole system.