Liquidation.com

Their website is not set up well to educate first time customers. In order to be informed about all their policies (at least the ones that are disclosed) you pretty much have to scan page by page and even then you still won't know everything you need before making a purchase. You must set up a payment before placing a bid rather than simply before paying for merchandise. The vaguely referenced combined shipping is not likely to happen. You have to call and speak to a representative. The odds of that happening without waiting forever or just being told that someone will have to call you back are slim to none. Given that they start charging late fees for nonpayment before customers are likely to straighten out a combined shipping plan, it could be construed as misleading, not financially advantageous at best. I think how customers fare with the merchandise itself really depends on the seller. Thoroughly reading the ratings is a smart move to get an idea of other buyer experiences. The same applies to the listings. If you only read the title there's a good chance you will get burned. They finally stopped allowing Amazon returns to be listed as new, but there are a lot of listings that are not manifested and/or vaguely worded. As with the entire industry there are problems with lot conditions (I doubt there is a single wholesaler willing to sell smaller lots that doesn't mingle damages and returns with new merchandise), inflated manifests, and the occasional full on con. Not the worst company out there, but hardly the best. Personally, I don't feel that there is a lot of hands on management, at least not in a timely manner, the same for communication, and they are not very forthcoming about policies and procedures. I closed my account (they wouldn't delete all my information upon request) after two purchases. I feel that there are better options.

Mex17 seller photos and descriptions to deceive and con you - and backed by liquidation.com
Bought a lot of laptops, nice pics posted by Mex17 and a very deceiving description- what arrived was worthless scrap recycle that I need to dispose of. Many were ripped apart by hand. Lost too much money to admit.
Got the run around from useless customer service and non-transparent disputes. I will never buy again from this site. This is a scam, deceitful robbery of honest innocent people. Someday they will meet their fate and go under from a class action law suit. Until then as an individual you will be screwed. Stay away from this site!

I started with liquidation about 1 month ago and spend over 2500$ on that time period, bought a lot about 1 week ago with 2 GRADE A TVs, 1 of which did not work! I called and tried to resolve the situation on why they would list something grade A if it didn't work and it was absolutely pointless! The policies they have in place does NOTHING for the customers and I feel like I was taking for 800$. All that being said I'm not spending my money with this type of business.

I purchased 60 mirrored cell phone cases from them at auction. They were listed as being NEW. What I received was scratched and damaged goods. None of them could be resold as new. Of course they denied a refund. So I'm filing every complaint that I can. Including the FTC, BBB and the Maryland state atty. Gen office. I also located the social media pages of their CEO, their Board of Directors and Shareholders. I plan to post a complaint from different people on each of their platforms EVERY DAY until I cause them nightmares and they scream my name. LOL

I have purchased four lots. One of reusable face masks, low quality that frayed after several uses. I chalked it up to getting what you pay. The second lot was embroidered baseball caps. I only received a few of the hats that were pictured. The rest were substituted for something else. It wouldn't have been a problem but the hats we were purchasing all referenced U.S. cities and state logos and one was a Made in the USA emblem. What we received were several caps with Nassau and the Bahamas embroidered on them. They were all decent so we kept the lot to avoid the hassle of returning them. The last two lots were won within days of each other. One was for a lab created loose diamond stone. I expected that the quality would not be what was stated, I did not expect that what I received would not be a diamond. After getting it appraised it was determined that the stone was actually moisannite. The last lot was for fashion jewelry. The jewelry pieces were supposed to be retail ready sets of earrings and necklaces. What I received was dollar store quality jewelry that I couldn't even give away. Some of the jewelry was rusted. Most of it looked handmade, not in a good way. One of the necklaces was made from a bottle opener. The paint!?! Was peeling on some of the jewelry. Some of the jewelry I received wasn't actually jewelry but pieces of fabric attached to clasps so that they could be called necklaces and some were broken. I requested a refund for the last two lots. I had to send in a letter from the appraiser for the stone and photos of the jewelry ( I received 540 pieces). I was granted a refund in both cases, but the sellers are STILL ON THE SITE. They are still selling the same items with the same descriptions. Both of these cases were clearly fraudulent, yet Liquidation.com is still allowing them to sell on their site. There is no way I will make another purchase from a site that knowingly allows scammers to sell on their site. The auction pictures are a few the pieces displayed as in the lot and it was stated as such. The other pictures are some of what was actually received.

This company will never take your side. We ordered some Xbox One S-es for over 1,000 dollars. When we pointed out in what kind of garbage state they were, they took 2 weeks to get back to us, simply showing us the "terms we signed" with a bunch of legal mumbo jumbo that we agreed to buying "as is." Well, that's very nice, but if the state in which the products are, are misrepresented, then it's a scam! The pictures were vague, and one piece of technology was so bent that it seemed like someone had driven over it or beat it up with a baseball bat. When they refused to refund us, we went through the credit card company. They kept fighting it, and now we are left with the junk and the credit card company wouldn't even take our side either. This company is so dishonest. But why doesn't that surprise me, knowing that they work with Amazon? Better to avoid them. That's my advice, and that's why I'm writing this complaint: Because there is nothing else I can do to get our money back and the world needs to know how we got conned.

I bid on an auction that was (21) Apple Ipad Pros. 10.5 512 gb. There were pictures that showed 21 iPad pros turned on and in good shape. I received my shipment today. There were mostly broken ipad mind's and old broken ipads. None would even turn on or charge. I called and they said well, you didn't click on the blue link that said you weren't getting 21 ipad pro's. What? So the auction was titled 21 Ipad Pros, there were pictures of 21 Ipad Pros but that's not what I bought. Scammers. Don't buy anything from liquidation.com. I'm disputing the charges and sending their garbage back to them.

The auction had a manifest: 50 pcs of Bliss Fat Girl Scrub New. Issue #1: Received 50 pcs and they were the trial size 2 oz which is normally sold in a box with 2 bliss 2oz products, not the full size 8oz as shown on the pictures. It also did not come in the box. Any item considered "new" must have all pieces including the box if applicable. Pictures and research show the item is sold in a box. The seller misrepresented the size of the item and condition. I received like new condition not new. Issue #2: Received 25 pcs of Bliss Fat Girl Scrub and another 25 pcs of some other Random Bliss Fat Girl Sleep product. Not included in the manifest. Missing other 25 pcs of Bliss Far Girl Scrub. Issue #3: Photos under in the listing were extremely blurry and did not show the FL oz. The listing has photos of the full 8oz size with the box. However, I did not receive the full size instead received 2oz without the box. Liquidation.com failed to grant a full refund due to the multiple deceptive practices used by their third party seller and failed to provide a full refund. I disputed the charge with my bank and liqudation.com will be deactivating my account. I knew this prior to dispute and I am okay with never using the company again. Reporting to proper authorities for the failure to do the right thing when I express concerns regarding the falsely advertised and deceptive transaction. Which btw is illegal and I can sue and request treble damages! Tip: Learn about the deceptive trade practices act before conducting business.

I won the auction, everything went fine until the stupid seller sent me the totally wrong merchandise. I took pictures, documented everything and notified Liquidation.com. The RUDE girl answering the phone said I had to file a dispute claim I finally figured out how to do that, and filed the claim. It was painfully SLOW to get things taken care of. It took 1 MONTH to get a refund from the day I won the bid. Liquidation seems to cater to the sellers much more than the buyers. I will say honestly say that the dispute teams communication was very good, but I will NEVER do business with them again.