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The company has garnered a mixed reputation among customers, with notable strengths in product quality and customer service. Many reviews highlight satisfaction with the fit and style of items, as well as effective communication regarding order tracking and refunds. However, concerns frequently arise regarding shipping delays, inconsistent sizing, and material quality, with some customers expressing frustration over unresponsive support during return processes. Overall, while many customers appreciate the affordability and design of the clothing, there is a clear need for improved consistency in product quality and customer service responsiveness to enhance the overall shopping experience.
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Tried to return an item, but my email address is not recognised (strange when they emailed me at that address), then wouldn't recognise the order No (again strange as it is their order No), again same thing with the order tracking No. Tried to submit a ticket, but according to LinkShe no order is linked to my email address! Wtf! Frustrating or what. Was going to order a few more items, but won't now. Will in future avoid any Chinese site, unless guaranteed by Amazon etc.
Total rip off! Spent £160 with them on some tops - terrible quality, appalling fit nothing like the images. Don't waste your money because they wont accept returned unless you accept 50% of what you paid for the item. Also be warned that Paypal wont refund you either because they see that quality is not their concern.
Ordered a bathing suit in my size and it came for someone short and stocky. I'm 5'3" and thin. The suit cost $29. And $15 to send it back. The quality is poor and the credit card company couldn't do anything about it because I could pay the $15. To return it. It comes from Shanghai China and you don't know until you get the package. There is no company in the U.S.A. to contact so you'll just be out of luck and money.
This bathing suit came and is too small, I went through the steps of returning it and got no response. The lesion I learned is to check the reviews before using the web sight. Oh well!
Pictures on the site look amazing! In reality cheap knock off copies. Too expensive to return.
Do not waste your money like I did!
I ordered a bathing suit on January 12 and it arrived in Toronto from China on February 14. The only reason I ordered this suit is because I absolutely loved the vibrant blue. The same suit is shown with a bright orange, yellow, mauve and green. Extremely misleading - the colour is nothing like the picture, not even the black. On closer examination of the website photos, you can actually see that the colours have been enhanced. My first online clothing purchase, probably my last now.
LINKSHE is a total RIP OFF! How could I be so stupid not to check reviews first! Yahoo, Facebook and PayPal should drop these guys like a hot turd! I can see this is going to be the biggest pain in the azz I have ever had. BUT I plan on fighting it and reporting to all the sites I can... The coat was a "small" looked like a tent on my 98 lb 5'2" wife. I'm 6 ft and weigh 225 lbs and it fit me? RUN FROM THIS SELLER!
I got so sucked in by the false advertising on FB. I ordered 2 bathing suits which are WAYYYY off the size. One of the bottoms is skimpy and the other huge! The return policy requires you to pay the shipping back to China, which is NOT worth it. The suits are garbage quality and size and are now in my garbage. My 75.00 is gone.
I made the mistake of ordering a bathing suit... been 6 weeks and nothing. They have not responded. I then ordered a sweatshirt 3 weeks ago and nothing again. They have my money for both orders I have now contacted PayPal and they are involved now trying to help me resolve this problem Will never order from them again... Be smarter than I was people
I wish I could give it negative 5 stars.
The clothing is cheap and runs very small.
On top of that, the return system is obnoxious. I went through the process to file a ticket, and mailed in the goods, but weeks later after no refund I reached out to ask them when this would be processed. I then learned that I had to send them the tracking number of the package.
Unfortunately USPS doesn't keep these on file and if you lose your receipt you are SOL.
So LinkShe keeps $130 and the merchandise because their warehouse doesn't track the packages.
Apparently I could have mailed in an empty bag and so long as I had the tracking number I would have been refunded because there's no one receiving the clothes at the warehouse.
I am beyond frustrated with this process and will tell all of my friends not to be fooled by the social media advertising.
Everything is overpriced for the quality of work and fabric. You have to pay customs fees if you're ordering from canada. You end up paying double for crap. It's coming from China it's all crap. If u won't buy made in China where u live why order from there. Lesson learned! I'd submit a pic if I could. Not even worth a one star rating! Crap crap crap
I ordered one swimsuit and was charged and sent THREE. I immediately requested a refund. Like other people have said they just keep giving you the run around. Did you get your order, its been sent NO I JUST WANT MY MONEY BACK. DON'T DO IT. They are DISHONEST AND IMPOSSIBLE TO REACH. I am going to try and report them to Australian authorities.
The bathing suit I received was horrid so I asked for a refund. I returned the suit-at my cost-to the address they gave me. I waited a couple months and contacted them again. Now they want a tracking number but I sent it with the US mail so I don't have one. They just keep giving me the run around when all I want is my stupid $30 back. Stay away for this site. You cannot talk to a person. It is all out of the Far East somewhere.
These people are DISHONEST and IMPOSSIBLE to reach.
Do NOT waste your time or money AT ALL on these people.
The quality is dreadful and they do not answer when you try to get help.
Stick with AMAZON, or real shops or ANYONE ELSE but Linkshe
AWFUL AWFUL AWFUL
I was in the process of ordering several items from linkshe, since the prices are amazing, but kept having to reload the page several times. Because of this, it finally dawned on me to google "is linkshe.com a legit company?" and low and behold I found out that the prices and merchandise WERE too good to be true. So glad I never completed my order. Thank you all, and so sorry you all had to get robbed by no good Chinese scam artists!
I have ordered three items from this company as the goods all look marvellous in the pictures. The reality is quite different. Extremely poor fabric quality and inconsistent sizing. Returning the goods is impossible! Very unfriendly website. The goods were sent to me from an English address but returns were to China I understand. I will never use them again.
I applied for a ticket to return bathers bought on 15december I have asked every night for 2 weeks for a return address and a return no with no reply
I purchased a sunsuit, not realizing it came from China. It was flimsy and gigantic. I ordered a small size and got one in XXL. When I tried to return it, the postage exceeded the cost of the item. Don't buy anything from China via internet ads. They don't look anything like the photos. P.S. I gave the item to a friend who is larger than I am because I wasn't about to pay the huge postage fee.
I ordered a cute shirt which arrived today. It has a hole in it and pink lines across the front. I am so disappointed. I have emailed them to return it but I don't think I will ever order anything else from this site which appears to come from China.
I have ordered 3 swimsuits that have arrived late, Customer services was a joke and the product received is of a poor quality. No bra support, no tummy control, very poorly cut, badly finished with treads coming out all over; it looks like a beginner sewer made them at home. Would not recommend to anyone and will never buy from this supplier. Stay away of this supplier, is late in shipments and has poor customer service;
Answer: I have been waiting for an exchanged for 3 months on two dresses my new I'm still waiting going on the 4th month. I highly discourage ANYONE from using this site when it comes to making an exchange or expecting a refund. There seems to be no way to communicate with this company except through emails there's no one to speak to to complain to or even to give a recommendation to.
Answer: If you use PayPal, you won't get played. If the company tries to PayPal acts as your representative and goes after the company on your behalf.
Answer: These positive reviews are made by Linkshe employees. Don't believe them.
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