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The company has garnered a mixed reputation among customers, with notable strengths in product quality and customer service. Many reviews highlight satisfaction with the fit and style of items, as well as effective communication regarding order tracking and refunds. However, concerns frequently arise regarding shipping delays, inconsistent sizing, and material quality, with some customers expressing frustration over unresponsive support during return processes. Overall, while many customers appreciate the affordability and design of the clothing, there is a clear need for improved consistency in product quality and customer service responsiveness to enhance the overall shopping experience.
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This is one of the worse sites for clothes that I have ever come across and believe me, there are a lot of scams around. I find that buying clothes online could be a great thing because they offer great prices and the photos look amazing but what you get is often rubbish. With LinkShe the quality of the top I ordered is good, the size too but the colour is not at all like the photo and to send it back is a problem because I live in the UK and it is very expensive to send to the USA They should pay the costs as they messed it up but there isn't even a way to contact them! Never again...
Sent merchandise back, just as I was told, even sent my tracking number by picture to this company, no hear, no refund has been posted as of yet. Do yourself a favor, dodo not order from this linkshe.com. Fake and the clothe is cheap
Appalling, stressful, money wasting experience. I would describe it as fraudulent. All three items were wrong, one in size and the other two were different items entirely. I eventually managed to persuade them to take the items back (their technique is to offer you a 50% refund on the items you don't want, to cut your losses I suppose), they said they would give a full refund if I posted the items to an address they gave in China, which I did, tracked. No refund, no replies, nothing. Fraudsters. Be aware that they are part of a 'stable' of companies whose advertisements look similar, they often have European sounding names, I presume they all operate out of the same place, advertising on Facebook. It is time that Facebook took responsibility for fraudulent companies advertising with them, but I guess they are making too much money out of them...
Just put in an order. Site stated 1 day turn around... BUT,,, AFTER my order was placed it states 6-10 days processing!
My order should be here December 26 - January 4
Two are CHRISTMAS tops!
I have tried to get an address to send back unwanted goods. They are totally ignoring my emails! No paperwork in parcels and no response - disgusting
The sizes are a joke. A size 10 swimsuit wouldn't fit a toddler. Then when you try to return it they make it so difficult you cant. You cant call customer service because they are in Thailand or somewhere like that. Do not buy anything from them unless you just like to throw away money.
Ordered May 21 and still have nothing! It is now August 6 and still have nothing,,, they keep saying it is in transit and in another 7-8 days you should receive it... still waiting. Unacceptable! Buy elsewhere!
If you are able to get exactly what you want, then they are probably fine but forget about returning anything. They make it next to impossible, then once you figure it out, they charge you a 50% fee, just because they can. Take it or leave it. I would strongly suggest you do not do business with this company. Also, they are in China so do not have to follow usa guidelines. I am going to try and get this cancelled from my credit card. Don't know if I will be successful.
Ordered a shirt. $35. Promised 8 - 10 days shipping. 40 days later, arrived damaged. Refused to refund even with pics of damage. Now must send back to China at my expense to receive refund. TOTAL SCAM. STAY AWAY.
Even if you are willing to wait WEEKS to receive your clothing, don't even think about returning them without being subjected to the ridiculous back and forth "offers" of 20%, 50% and the finally 80% of purchase price. I DO NOT WANT to barter for my returns, through multiple messages to simply get the return address instructions. It is a BETTER DEAL to get a full refund and pay the slight shipping charge to the US address. Like the rating system says, STAY AWAY... you've been warned!
The products were not shipped until the first day f the expected delivery date and I called to cancel the order. I took one month for the order to arrive. The quality of material was low. The pattern of the fabric was misaligned and did not look like the product on the pictures. I am not required to ship the returns to China, which I believe was not disclosed when I was purchasing the items. I specially looked at the return policy before purchasing.
Do not buy there is no way to contact! Very cheap fabric, weird fit. Just over all not good and Im stuck with it.
Product was size for a miniature person. I am a normal average person. When I tried to return it I was given a series of ridiculous demands including providing a tracking number from the post office. This is even after I included the special number that they gave me to return the item. Now they are refusing to refund my money even though I have returned the item.
I brought a 2 peace swimsuit the sizing is very different they have said I can get my money back if I send it back to China! This would cost me more than the £27 I paid for it. I tried to swim in the top and it just bubbled I was so imbaressed I will never do business with them again. Not helpful! One unhappy impressed woman...
Dont buy! It is total crap! Their website says you can return item for total refund following the usual rules, 30 days, not worn, etc. BUT THE ITEM ARRIVES IN A CHEAP OUTTER PLASTIC BAG. FROM CHINA!
YOURE GOING TO SEND A BLOUSE BQCK TO SHANGHAI?
Besides the fact that theres no return label etc. They use PayPal which has only offered a half price refund, not good enough, Im still out $16 and its going in the garbage
I have received three orders (five items). Paid with PayPal and everything has been perfect. Paid for expedited shipping on one item and received it in nothing flat. Placed another order tonight and have fingers crossed.
This is the cheapest product I've ever seen - and I've been around a while. I wish I had read the reviews before ordering from this company. The package had a Chinese sending address - which should have given it away as cheap, cheap, cheap. The return policy is ridiculous. The product is so cheaply made that it's not worth my return. I agree with other reviewers. Zero stars. Don't waste your time and money.
I ordered a Swimming Costume which was too big for me. I have returned it at a cost to me, but have never recieved my refund. They are impossible to contact I have tried at least 10 times to email them and have never received a reply.
Took 2 months to receive. Very poor quality! Couldn't return. Zero stars if I could. Don't waste your money!
I ordered several items and I was really happy with them until I tried to return two items. The whole is process fixed either your password not work. You cannot get a response from an E-Mail and I feel like they have taken my money!
Answer: I have been waiting for an exchanged for 3 months on two dresses my new I'm still waiting going on the 4th month. I highly discourage ANYONE from using this site when it comes to making an exchange or expecting a refund. There seems to be no way to communicate with this company except through emails there's no one to speak to to complain to or even to give a recommendation to.
Answer: If you use PayPal, you won't get played. If the company tries to PayPal acts as your representative and goes after the company on your behalf.
Answer: These positive reviews are made by Linkshe employees. Don't believe them.
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