On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My first order...easy to order great selection...very pleased with my shirt
Returns page difficult to navigate. Promised email with returns confirmation within 48 hours, 3rd day now with no response
Couldn't figure out how to change the size from the cart page, I was suspicious I would have to mail returns to a place outside of the US. Please make the address available so I know If I want to gamble on a certain color or not.
Thank you! I appreciate the Free shipping! It makes it better. :)
Satisfactory. I dislike items coming to me piecemeal.
Good but too many promo emails during waiting time
Ordered T-shirt in time for Xmas. Arrived too late to mail to family. Fabric is weird. I expected cotton and this is a synthetic material.
Great product at fair price. Wanted something for a great christmas present
Great prices. Many options. I buy for holidays every year.
There is a lot to choose from easy to use and fast to check out
The page dropped earlier and I had to go back in from the beginning...
Such cute and pointed messages on the clothes! I love it!
Fabulous finds and just the right attitude for our family
So far so good can't complain shopping was a breeze
Nice selections, my order was on Back Order but they made sure I received it on time. Very reliable company, good products
Waiting for an order placed in February, just received one item. 2nd item is still being processed, if I don't get it by March 15th you can cancel order. I would love to order more but the shipping takes so long.
Last order did not receive before Christmas.
I ordered 5 long sleeve t-shirts for my size 4 wife. Approximately one week later I received one t-shirt and a note saying that 4 shirts had not been sent. Weeks later I received a single size 5 t-shirt (correct pattern, wrong size). I now have one shirt that was ordered, one shirt not the size orderer, and am missing four ordered shirts.
Two shirts that I purchased for my wife on final clearance (not returnable) although labeled silze small were in fact large or extra large.
Several shirts that I would have purchased were not available in size 4.
The items received were as pictured. I ordered to get an idea of service, so many cute things I would order later. Ordered tote bags for Christmas for friends with pets, so cute, but did not arrive & no explanation. Will see if charged for items not received.
My first. Simple and clear procedure. Shipping cost the only concern.
Because the items were too big and I had to return them and I had to pay for that return. I felt
penalized! It makes me not want to order from here in the future. It ends up costing ME money!
Decals on one shirt were coming loose had to re- iron.
Strolling through the different shirt displays was fun, and made me laugh. I found several shirts I ended up purchasing. It sure will bring smiles to many faces on Christmas morning.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account