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Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Texas
1 review
0 helpful votes
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Pics are misleading
December 26, 2022
Updated review

The pics and description of products are different. I did not receive what I was expecting, and it was a gift.

Date of experience: November 26, 2022

The advertisement of 50% off was misleading
October 27, 2022
Previous review

The advertisement of 50% off was misleading.

Date of experience: October 27, 2022
Minnesota
1 review
0 helpful votes
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Lilicloth Tops
November 26, 2022

Easy to navigate! I had a hard time choosing the top that would be somewhat appropriate (and accurate) for that person and was running out of gift ideas. Lilicloth saved the day! Thank you!

Date of experience: November 26, 2022
Michigan
1 review
0 helpful votes
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Christmas Gifts
November 26, 2022

It was grrrrrrrrrrrrrreat! The delivery was On Time. Very Important. Receiving parties were ecstatic about their shirts.

Date of experience: November 26, 2022
Pennsylvania
1 review
0 helpful votes
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It's Black Friday and you overcharged me. You advertised it was for $21.99

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2022
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback, could you tell us where did you see the advertisement? Upon checking, the item you purchased is $24.99. And it enjoys Buy 3 get $8 OFF, Buy 5 get $25 OFF.
You can check the promotion activity here https://lilicloth.com/activity/autodiscount/collections/82

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Kentucky
1 review
0 helpful votes
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It's Fine Every Things Fine Cat Tee
November 26, 2022

First time ordering so far very pleased.
Update: Received my order on time very pleased will order again.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Pictures online show a sparkly champagne glass, but when received it was a rubberized decal. Also many threads needed removing on both garments. Fabrics were fine as well as fitting properly.

Date of experience: November 25, 2022

Good experience so far
October 26, 2022
Previous review

Good experience so far. Thank you.

Date of experience: October 26, 2022
Arizona
1 review
0 helpful votes
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Good stuff
November 26, 2022

First purchase, good selection, kinda difficult to order online, would prefer by phone, old you know

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Great
November 25, 2022

Great experience! I will choose your company again to get some more merchandise. The friend who I sent the gifts to was very pleased with them. Thank you.

Date of experience: November 25, 2022
California
2 reviews
0 helpful votes
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Shopping fun
November 25, 2022
Updated review

Sight easy to navigate.Cute things. Always get a lot of laughs from the sayings on the shirts.

Date of experience: November 25, 2022

So far good Hopefully will arrive in a timely manner
September 19, 2022
Previous review

So far good Hopefully will arrive in a timely manner

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Good Luck
December 25, 2022
Updated review

Nothing fit Nothing! The sizing is totally off. Everything is super small. I ordered a 3x and it was a laugh. Should have ordered at 6x. Trying to return items is impossible and they tell you to keep the stuff that doesn't fit and they will give you 40% of your money back. They do not let you exchange stuff or give store credit for the little bit of money they give back. If you are aware of the differences and order accordingly the merchandise is great So Good Luck

Date of experience: November 25, 2022

Nice selection
October 22, 2022
Previous review

Nice selection

Date of experience: October 22, 2022
Wisconsin
1 review
0 helpful votes
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Great service and products!
November 25, 2022

I learned early on in ordering from them to buy larger.
I am an XL, and most things I order are a 3Xl and they fit great. Company is quick to respond and work well with you. I love all the shirts I've bought from them so far.

Date of experience: November 25, 2022
Maryland
1 review
0 helpful votes
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Perfect shirts
November 25, 2022

Easy to navigate through items and good selection. Shirts very soft and comfortable.

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Funny
November 25, 2022

I've never seen this site I was looking for something close to this but when I saw the items I knew I had to order these I will b ordering from this site again I will pass this on to my family

Date of experience: November 25, 2022
GB
1 review
0 helpful votes
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Beware of returns
December 25, 2022
Updated review

Very happy with the selection of Christmas tops but the sizes are huge. The large swamped me. When I tried to return the items, I was told that I had to return to china. That would have costs me a fortune. I have been offered a 40% refund but I am still seriously out of pocket. Buyers beware

Date of experience: November 25, 2022

Great selection of christmas tops
October 26, 2022
Previous review

Great selection of christmas tops. Shame they dont do the same selection for men though

Date of experience: October 26, 2022
Florida
1 review
0 helpful votes
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Great service
November 25, 2022
Updated review

Great app.Great service. This is my second time ordering. Very satisfied.

Date of experience: November 25, 2022

T Shirt Review
August 16, 2021
Previous review

Excellent, very tutorial app. Easy to follow. Quality of product good. Pleased with how quickly I received order. I would definitely by from company again.

Date of experience: August 16, 2021

Excellent, very tutorial app
July 17, 2021
Previous review

Excellent, very tutorial app. Easy to follow

Date of experience: July 17, 2021
Michigan
2 reviews
0 helpful votes
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Loved the products and the prices
November 25, 2022

Had to wait on one item but it made it before xmas.thank you

Date of experience: November 25, 2022
Colorado
1 review
0 helpful votes
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Runs small
November 25, 2022

Ordering was easy, and selecting was fun. When I received my order, everything ran about two sizes smaller than average US sizes. I will keep them and put them away until I can fit in them.

Date of experience: November 25, 2022
Florida
3 reviews
0 helpful votes
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Fun shirts!
November 25, 2022

Easy to navigate The sleeves are too long but I like them anyway

Date of experience: November 25, 2022
Arizona
1 review
0 helpful votes
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Great experience
November 25, 2022
Updated review

Great site. Easy to use. Loved the shirt and my daughter thought it was hilarious

Date of experience: November 24, 2022

Great site
October 25, 2022
Previous review

Great site. Easy to use

Date of experience: October 24, 2022
Georgia
1 review
0 helpful votes
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Selection was good with a wide range in sizes. Many colors.
They throw in long and short sleeve, causing to order one and get another.

Date of experience: November 24, 2022

Selection was good with a wide range in sizes
October 21, 2022
Previous review

Selection was good with a wide range in sizes. Many colors.
I hope they don't shrink.

Date of experience: October 21, 2022

Easy processing out
July 24, 2021
Previous review

Easy processing out.
Saw some shorts but was advertising shirt and couldn't get to shorts. Maybe next time.

Date of experience: July 24, 2021