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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I felt the sizes were not accurate. For instance a large is like a xxl. The medium is like a large and the small like a medium.
I liked the huge quality of products and only hope they ship out fast.
I don't usually buy online but your ad offers on Facebook caught my eye. The site was easy for me to browse. Love the looks.
Screens moved very slowly and "special deals" were misleading. Shipping charges offset any savings I saw.
Fun site to browse! And priced to fit most budgets.
First time/ok. Had to back track a couple of times to make sure I didn't order more than intended.
Very easy to navigate, even for grandpa, great selection
Amazing Quality, Price and Value. You provided an amazing product. Better than I ever expected. I will tell everyone how happy I am. I will definitely order again.
Awesome Company! Awesome Products! This store is the epitome of Great Customer Service! They will Wow you with their products and their quality... oops, Wow service too!
Just love browsing thru all your products!
Website was simple to navigate & products are great!
Sight was easy to use! But the description said a sweatshirt and it was a weird material and not a sweatshirt material also ot was too big,
Your site is easy to navigate. Found what I wanted quickly and the discounts and free shipping are very nice... Thanks Bill
Fun site. Shipping takes a little to long but merchandise is great.
My Oder was enough that I should have had free shipping. Throughout my checkout it said free shipping due to amount over $, after putting in my payment details oh look the price jumped up because they added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Despicable behaviour, and to top it off one of the items was damaged.
You said I had free shipping, then added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Remove me from you mailing list please.
Cute stuff but doesn't fit not true to size. Not happy I was so excited when I ordered because the design was so cute. The design looks good but like I said way to small for me even though I ordered a size 2XL and a 3XL.
So far ok. I was give a discount code, but couldn't remember it or find it again.
The experience was good except the webpage kept jumping all around. I'd click on one thing it would go to another. I'd click on something else it would jump to something different. But I finally got to purchase what I was wanting. And all else went smoothly. I enjoyed the discount that was offered as well. The sweatshirt arrived in a couple of weeks. Appears to be very good quality. I love the fun picture and caption.
Experience was good except the webpage kept jumping all around. I'd click on one thing it would go to another. I'd click on something else it would jump to something different. But I finally got to purchase what I was wanting. And all else went smoothly. I enjoyed the discount that was offered as well. Looking forward to getting my sweatshirt... I hope it comes as described!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for let you down. We now offer free shipping when the order amount after the discount is over $79.(Final sale items and pre-sale items are excluded).
Your order amount after using the coupon is less than $79, so the shipping cost was charged.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. 、
For the damaged item, we issued a full refund.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!