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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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I have brought several blouses from this online boutique and have always found them to be of a high standard. High quality clothes that are stylish and modern, whether it's clothes or at home. I've always been very impressed!
I have been recommending this online clothing store to my friends and family and for sure, I would not buy anywhere else on the internet.
I am happy with the various clothes that I have purchased from this online boutique and have received feedback on how beautiful they are. I bought XL and found they fit me well. I had problems with the order with my credit card and I will try to pay better with Paypal next time, everything solved, a small problem solved in the best way. Will buy again
Lovely staff and a wonderful selection of clothing and accessories. Her clothing collection is the best for me and her attitude amazes me.
I bought two shirts and received them in two weeks. It is as advertised, the size was good and the shirts were as advertised and of good quality. No complains
Favorite online store! I love shopping in this online boutique! They have the most beautiful dresses and they are really affordable. Shipping has always been fast for me and your customer service is incredibly nice. I wish they offered free returns, but it hasn't been a problem for me since I found out my correct size.
Super useful and amazing quality. Customer service is very helpful. I bought 2 dresses (of great quality), they looked incredible as in the image, I recommend buying clothes on this website, I'm sure I will buy them again.
I love this online boutique, the clothes are amazing, I will only buy clothes online now from here. Delivery is very fast, I always receive my things within 14 days of purchase
Large online clothing store for women. I have had a great experience with my purchased clothes. They all came quickly, they were beautiful and as expected in person. Good prices and quality
I bought a short one in this online boutique. The quality of the clothes is good. There is no (standard) shipping cost so that's great. I love the designs and the constant updates.
I always come back to Lilicloth for more, the clothes are great and they send me discounts in the mail so I can save a lot of money
They have incredible clothes, every time I buy something from this website I receive it in 15 days or less in some cases, the quality of the clothes is good, good fabric and good sewing pattern.
This online boutique has the best blouses and dresses, because I think I can't wear tight clothes, and it's difficult for me to find oversized clothes that look good in my city, but on this website I always find nice clothes.
Very good quality clothes, fast shipping, are very consistent with its philosophy of being at the forefront of fashion. I am very happy with the digital purchase and it is likely to be repeated.
Overall, Im very satisfied with my online clothing purchase in lilicloth. Shipping was fast and the dress looked exactly like the picture. I will also order a dress for my daughter as we will be attending the same event; I can't wait to wear my dress.
The blouse and dress I ordered was much better than I expected, especially for that price, it is the same as seen in the photo. Length, fit, quality, and details are welcome. The dress was gorgeous and the detail of the blouse much better than I expected, there were many compliments before and during the time I wore it, it is definitely something I would recommend to any woman.
I ordered a denim mini skirt, I received it a few days after ordering it on this Lilicloth, the quality is excellent, it fits me very well, it is not too small, nor too long.
Super website service from start to finish. The tops that I effortlessly ordered were beautiful and arrived flawless. I will definitely use this website again.
I love this online boutique. I have shopped twice this month and have loved it each time, my new dress is even better than the photo on the website, very reasonable prices and excellent service, I chose a fantastic way to buy clothes. I recommend Lilicloth with all my heart.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
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