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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Canada
1 review
0 helpful votes
Follow GEORGETTE R.
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I ordered 2 t-shirts about 2 weeks ago. After placing my order I decided to check the reviews, they weren't too good and I immediately started to worry. That changed today when I received my order ahead of schedule. The t-shirts were individually packed in a nice zip lock bag and the quality of the t-shirts was really good, they were soft and the printing was not that cheap. The blue shirt with the flowers was cut off a bit, next time I would wear the next size, but the oversized white shirt was perfect, I'm an xs and ordered xs. I will definitely order from this online boutique again.

Date of experience: October 28, 2020
Canada
1 review
0 helpful votes
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Fits perfectly
October 29, 2020

Everything I have ordered here fits perfectly and is exactly what I expected. I tell EVERYONE I can to buy on this website!

Date of experience: October 28, 2020
Canada
1 review
0 helpful votes
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Good experience online
October 29, 2020

Every item in my online order here (9 shirts + 2 dresses) is amazing and of good quality, the shipping was fast (the order arrived 6 days before the estimated date). Unlike other cheap fashion websites that I ordered in the past (the clothes were too small, the fabric was garbage, and the shirts were badly sewn, plus the bad smell of the dye), I am more than satisfied with this online boutique! I wonder why so many reviews say they are bad, I almost regret it after reading them while waiting for my order, but trust me I really had a good experience online :)

Date of experience: October 28, 2020
Spain
1 review
0 helpful votes
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Im very satisfied
October 29, 2020

Im very satisfied with my dress and the service I received from this online boutique. My dress arrived a few days after ordering.

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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This website is the best
October 29, 2020

This website is the best. Each clothing is priced reasonably for what it is worth. Your shipment is amazing and always arrives on time. Also, from what I understand, they have an excellent return policy. Wow!

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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Big plus
October 29, 2020

I have always been unlucky enough to order online. This website made my orders easy, shipping was fast (free shipping is a big plus, so is the free return label!)

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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Excellent
October 28, 2020

I have had excellent service EVERY time! They are an incredible online boutique! I will continually order, always a good idea to keep checking.

Date of experience: October 27, 2020
New York
1 review
0 helpful votes
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Recommend this website
October 27, 2020

Exactly what I was looking for, an elegant and casual dress, easy to order and pay on the internet, I personally recommend this website.

Date of experience: October 26, 2020
California
1 review
0 helpful votes
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Beautiful selection
October 27, 2020

I made quick and easy purchases in this online store. Beautiful selection of amazing clothes. Excellent client service.

Date of experience: October 26, 2020
Portugal
1 review
0 helpful votes
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Very original
October 27, 2020

Very original, nice clothes, very good quality, good customer service, fast shipping and comfortable prices, I am really delighted with this website.

Date of experience: October 26, 2020
Poland
1 review
0 helpful votes
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I just made my first purchase on this website. It was easy to order, the clothes are true to size, and the quality is good. Also the order arrived quickly, the follow-up was pleasant.

Date of experience: October 26, 2020
North Dakota
1 review
1 helpful vote
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TERRIBLE TERRIBLE COMPANY! DO NOT ORDER from this company. It took forever to get my merchandise. Then when it arrived, the quality was bad (not like in the picture) and the size was not even close to normal sizing. I ordered XL's and the tops were WAY TOO SHORT. These clothes come from china so they must be sized for Chinese people. Then when I tried to return them for a refund, they told me they had to be returned to a location in China. I would have to pay the shipping to return them plus possibly some customs fees. Bottom line - the products are terrible and they make the return charges so high you cannot afford to return them. I would NEVER recommend that anyone buy from them again!

Date of experience: October 26, 2020
Canada
1 review
0 helpful votes
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Pleasant experience
October 26, 2020

What a pleasant experience it was to buy with this website. I was able to find clothes according to body type, belly, big breasts, long legs, etc., guarantee that the product fits me well. My clothes arrived very fast. The quality of the clothes is also excellent.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Quick and easy
October 26, 2020

My clothing order here was very quick and easy. The delivery is quite fast, I am happy with the entire online shopping process and the shirts I bought.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Happy
October 26, 2020

I am very happy with my online purchase here, the clothes feel quality. Excellent customer service, what more could you ask for? I am delighted with every clothing purchase I make here and of course I will repeat.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Im satisfied
October 26, 2020

Im satisfied with my purchase of clothes on this website. Better price than other pages, good service and fast shipping.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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My clothes arrive
October 25, 2020

At first I was hesitant about buying clothes online, especially in a place that is not in the US, but until now, I have never had a problem here. My clothes always arrive when expected, sometimes even ahead of time, it is always better than I expect for what I paid.

Date of experience: October 24, 2020
Canada
1 review
0 helpful votes
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I love
October 25, 2020

I can say that I love this online boutique, the clothes are so perfect in size and the shipping is so fast! My advice is to buy from this website because also the staff is very kind to customers.

Date of experience: October 24, 2020
Canada
1 review
0 helpful votes
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I am very happy
October 25, 2020

My dress arrived just in time, I am very happy with it, it has good quality and my sweatpants are very comfortable, I love this online boutique.

Date of experience: October 24, 2020
Belgium
1 review
0 helpful votes
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I really like
October 25, 2020

I really like the accessories and clothes offered here, the order was delivered earlier than expected, they are worth waiting for. Very happy with the online service and the dress I will continue buying!

Date of experience: October 24, 2020