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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Canada
1 review
0 helpful votes
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New website!
November 2, 2020

I am always looking for new websites to buy fashionable things, and I found this online boutique! I love how cute and easy this website is. It's perfect for my new clothes shopping!

Date of experience: November 1, 2020
Canada
1 review
2 helpful votes
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Very happy
November 2, 2020

I previously wrote a review because I was disappointed that my order did not arrive. They arrived today and I am very happy, the quality is great and they fit very well. The online customer service was also very helpful. A recommendation would be to make sure that the clothes are delivered on time, since this generates dissatisfied customers, but I understand that due to the pandemic it may take much longer than expected!

Date of experience: November 1, 2020
Canada
1 review
0 helpful votes
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I love this online boutique, I have been shopping for clothes on this website for a short time and it has never failed. High quality clothing, appropriate size and fast delivery. You can wear different clothes from other people with such a good price and quality. I definitely recommend this website!

Date of experience: November 1, 2020
Canada
1 review
0 helpful votes
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Look good!
November 2, 2020

Less than two weeks ago I ordered a red plus size sweater. It came earlier than expected and it fitted wonderfully. The stitching and fabric were of good quality, with a comfortable fit and a soft touch. It will definitely look good! Thanks!

Date of experience: November 1, 2020
Canada
1 review
0 helpful votes
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Cute and modern!
November 2, 2020

Website so cute and modern! I love everything from the designs to the clothing options to the price tags!

Date of experience: November 1, 2020
Georgia
1 review
2 helpful votes
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Buyer Beware
November 1, 2020

When I finally received my clothing (that I ordered 6 weeks prior), I was extremely disappointed. All of the descriptions said made from cotton, BUT they were CHEAPLY made of polyester! They look nothing like they do in the online photos. In addition, the colors of some of the items were not as depicted online. Everything was very cheaply made. I tried to send the items back for a refund, but they apparently are shipped out of CHINA. It cost $70 to ship back! Ridiculous false advertising. The country of origin should be stated online with the advertisment! Please dont waste your money like I did. I ended up giving most of the brand new items to Good Will. :(

Date of experience: October 31, 2020
Canada
1 review
0 helpful votes
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I love their clothes
November 1, 2020

I love their clothes, prices and options! They have many sizes for all types of girls and they have really cute styles.

Date of experience: October 31, 2020
Canada
1 review
0 helpful votes
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Amazing clothes!
November 1, 2020

I am so happy to find this online boutique, I hope to buy again soon! You guys have amazing clothes!

Date of experience: October 31, 2020
Canada
1 review
0 helpful votes
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High quality clothing
November 1, 2020

High quality clothing, excellent online service, if I would buy here again! It is so modern and cute!

Date of experience: October 31, 2020
Australia
1 review
0 helpful votes
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Easy
October 31, 2020

Easy to use and navigate website, they answer questions by email in a reasonable time and with good quality for the little money that any clothing or accessory costs.

Date of experience: October 30, 2020
Australia
1 review
0 helpful votes
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Incredible clothing page
October 31, 2020

The pants I bought here arrived the day before my expected date, with an extra dress that I ordered from my checkout on a whim. Incredible clothing page on the Internet.

Date of experience: October 30, 2020
Australia
1 review
0 helpful votes
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Perfect page
October 31, 2020

I needed a shirt to get back to work after quarantine so I bought several from this website. I found the perfect page. Will be ordering again soon for a wedding.

Date of experience: October 30, 2020
Australia
1 review
0 helpful votes
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I expected
October 31, 2020

I needed a dress for an event, so I expected my order in a few days. The dress arrived earlier than calculated, the order arrived perfect. I got a lot of compliments that night. I will definitely recommend this website to my friends, especially if they need a nice dress at a good price. They are a much cheaper option than buying a dress in a physical store.

Date of experience: October 30, 2020
West Virginia
1 review
0 helpful votes
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Easy
October 30, 2020

I get amazing compliments for everything I have ordered from this online boutique. Easy to use website and hundreds of clothing options!

Date of experience: October 29, 2020
West Virginia
1 review
0 helpful votes
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With clothes I changed the way I see my body, I am a curvy girl and in my country there are very few clothes for people like me. And I am very grateful that this website takes us into account in that sense, that helps our self esteem and I feel fabulous. Sincerely thank you very much.

Date of experience: October 29, 2020
Texas
1 review
12 helpful votes
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Any good review is fake
October 29, 2020

These clothes are terrible! Very poor quality. Nothing like what is pictured. If you make the mistake of buying from here, do not open the package, just write "REFUSED" and have it sent back. You will thank me.

Date of experience: October 29, 2020
Pennsylvania
1 review
0 helpful votes
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I love the quality
October 30, 2020

I love the quality of all the clothes that I buy in this bouituqe on the internet, when I have something that I don't like (only once) they always change it without problems.

Date of experience: October 29, 2020
Switzerland
1 review
0 helpful votes
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Website that treats me with kindness. They always answer questions and help. Good online shopping experience, good job. Excellent clothing designs and everything Good good good good

Date of experience: October 29, 2020
New York
1 review
13 helpful votes
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Where are my items?
October 29, 2020

Ordered 5 items a month back (30 days before my wife's birthday) and I have yet to receive any items. Contacted their customer service and they said the goods are on the way but did not know where they were or had any tracking info.
Is this a drop-shipper ordering from China when they get my money or just a scam?
Will never use them again.
Guy

Date of experience: October 28, 2020
Canada
1 review
0 helpful votes
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I have been using this website for a long time and have always received my packages on time. I love the quality of the clothes

Date of experience: October 28, 2020