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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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They have amazing clothes at even better prices! Great quality, free shipping, and amazing deals. Will order much more in the future from this website.
Great website! You can choose a lot of amazing clothes! Very good quality and fast shipping, generate a lot of confidence to buy clothes here!
I am really satisfied with this online boutique! Very good site and you can find great clothes at a good price! And the service is amazing!
I love shopping in this online boutique, as long as they have free shipping I buy and it never disappoints me with the clothes or service
I ordered several items from this shop. When I received the merchandise, much was not as pictured. I ordered a sweater & it was a woven fabric but not a sweater. I received some socks that looked nothing like the pictures. When I inquired about a return, I was told I would have to send it to China which would cost more than 40 dollars. They offered me 15% off on my next purchase instead. What a ripoff! I also I had a similar experience with a shop named Zulily. Gee, do those name sound similar? (they're probably the same company) I've learned my lesson, won't be ordering from either again.
I just received my order from this website. I was impressed. If you order, be sure to pay attention to the measurements. They run true to size (maybe a little smaller). Would definitely order again! The shipment took two weeks, but I was aware of the wait.
I have already ordered twice on this website and all my purchases are legit and good quality! It fits me very well and is true to the image displayed on your site! I love him so much. Yes, it takes a while for the order to arrive, but once you receive it, it is worth the wait. I don't know why they say it is a scam. Well I give them 5 stars for great service. I'll keep asking for more, I can't get enough of the pretty dresses
I love this website. Always order, prices are fair, delivery may take a bit, although some orders may arrive faster, but overall I love it. I am very satisfied with this website, I would definitely recommend it.
I have had a great experience with this online boutique, they are quick to respond to inquiries and the quality of the clothes has been more than expected for the price.
I have been shopping here online for over 4 months and I have always liked its quality and never face a problem. I highly recommend it!
I have ordered multiple items multiple times and have always received my clothes without problems. I don't recommend buying jewelry, it's my taste, but clothes have never let me down. They provide customer images on some items, so if in doubt, read the reviews and see the photos. I recently ordered seven shirts and after a week I received an email informing me that my order was on its way and I was awarded points, which is equal to store credit. Congratulations on the good service!
I really love this online store, it is the best! The quality is perfect. The sizes of the clothes are true and suitable as the sizes for European girls!
This is what I get for trusting what are clearly a lot of fake reviews. I ordered a selection of tops; none of them look remotely like they are represented online; they are poorly made from cheap materials. Embarrassingly bad. I got a "bonus gift" of a pair of earrings that look like something you'd get out of a gumball machine (not kidding).
I anticipate returning everything. I'm leaving two stars at this point in the hopes that the customer service on the return is cooperative. We'll see.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth
On this website I ordered a set of long skirt and top, two shirts and a short skirt and everything is of very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive but it's okay.
I made a clothing purchase online here. His clothes are very affordable. Your customer service is the best. They ship very fast. I love shopping with this website
I love this website! Very cute clothes, all affordable and in assorted colors. Very modern and constantly updating its stock. Latest fashion trends for girls!
I love this website! I have made a lot of purchases and they always deliver fast and the quality is awesome! Some of my best outfits come from this online boutique and the best part is that they have affordable clothes.
I ordered 3 items for my wife of 9 years on October 4th, and they weren't even showing shipped on the 15th. I opened a dispute to get a refund on the 15th. Then they sent 1 out of 3 items with a tracking number as soon as I opened a dispute. My package arrives with only 1 item, but they tell pay pal they shipped all three. If that is the case why is your online tracking system showing 1 of 3 items recieved by me the customer.
I purchased a pair of shoes, they were way oversized. I requested to return them and was told I would have to ship them to China at my own expense. They offered me a 15% cash refund as an alternative. Here is the email I received from them ": Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth