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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Great place to shop for clothes on the internet. I used them many times, I never found anything wrong with the roaps and they are fast in delivery, therefore when you place an order you can be sure of the delivery time without any hesitation.
Really a great collection of dresses and the quality of the dresses is very good and the price is reasonable. The service of this online boutique is amazing and fast delivery. Overall, I am satisfied with your service. I will definitely order in the future.
This is definitely the best online clothing store, out of many that I buy. The name says it all as women love to shop. Their prices and shipping rates are the most affordable of all. I receive my orders very quickly, I have been buying for two years and I will not change :) Great job and great team, I only wish you success.
Excellent services and fast delivery! I found the dress by googling and then I checked this website and I liked a t shirt and soon made my first order. The image and the final product are really the same. I love every item in this online boutique and will buy more when I need more. Everyone should buy from there if you like the fashionable charming dress.
I ordered several items and only a couple were even close to decent. Sewing quality was terrible and the material would no lay correctly. One quarter zip had the zipper so crooked we had to look at it to see if it was intentional. Awful
When we tried to return items, we were told they had to be mailed back to China and "any Customs fees" were our responsibility. They offered us a 15% refund in lieu of return. 15%
Awful
This website always has high quality clothes, like designer clothes at reasonable prices. They also respond quickly to my emails, they are very useful, I really had an incredible shopping experience.
I bought a beautiful skirt for myself as a birthday present and I loved it. I would make another purchase on this website.
I love this online boutique, I had a problem and they responded to my concerns immediately by email. It is difficult to find companies on the internet that strongly support their customers when they are online
My new dress is nice and comfortable, very well made. It was sent to my house on time. I will definitely be ordering from this online boutique again.
This company is a complete scam. The items I received bore no resemblance to what I ordered. Like everyone else I was told returns had to go to China. If you persist they will eventually offer 35% refund but I haven't got them to go higher than that although I have harassed them as mercilessly as I can think to. Not done yet although they have informed me they plan to stop responding to me. No way this company has even one favorable review.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth
Big clothes shopping! Very competitive in price and quality. Wide variety of products: fashion, bags and accessories are my favorites. Since my first purchase I have recommended this website to family and friends. Excellent convenient shopping experience, easy to use website and secure savings.
Great shopping experience! I hope the clothes are good! I spent days searching the internet and found it on this website, I hope they don't disappoint me. I will definitely return in the future if it is a satisfactory experience.
SUPER FAST DELIVERY, arrived at my house in 14 DAYS, THE CLOTHING MATERIAL IS LIGHT AND FRESH, THANKS TO THIS ONLINE STORE, I WILL RETURN
One of the best online clothing stores in which I have bought, good prices and a wide variety of clothes. They even have kilts.
I am 5'6,127 lbs have been wearing mediums all my life. Their clothes are way small their not based in US. Only 2 out of 6 items fit. You have to go back and forth with them to get a return address which is in Guangzhou, China. You only have 15 days to return. They offer 15% cash to get the item altered! How do you alter something that's to small? They are shippingfrom there as well. No integrity at all. I have to pay for shipping. I'm out $110.00. The other items I can return has been 15 days or if item is on sale you eat it. Never recommend!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth
False advertising! Two items I ordered were supposed to be knitted sweater and they were cut, unfinished pieces of jersey fabric. Also I ordered a sweatshirt and it was also cut, unfinished pieces of jersey fabric to look like the sweatshirt in the picture. Waste of money! Not quality pieces at all!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth
The staff at this online boutique have helped me choose two outfits, they seem to run out of smaller clothing sizes pretty quickly.
I love the clothes and jewelry in this online boutique! The online sales agents are also very friendly and helpful :) I love it
I have never had a bad experience on this website. Although a lot of clothes are not my style, every time I walk in with something specific in mind, I always find clothes that fascinate me!
Good website to browse the internet, some clothes can be expensive, a bit unpredictable with some of the clothes, but so far everything I have bought here has been excellent quality and a very good price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Lilicloth