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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to use, products were delivered very quickly.
Easy to check out, picture showed short sleeved tee shirt, fabric is nice & soft
Excited to get all my goodies---they are all a birthday gift to myself! Thanks, sk
Excited to get all my goodies---they are all a birthday gift to myself! Thanks, sk
Merchandise was good quality and delivery was timely.
Your shipping's a little high, but obviously didn't stop me from ordering.
Your shipping's a little high, but obviously didn't stop me from ordering.
Good products, easy to search and order! Quality packaging which made the shirts look professional,
Great Creativity, and the tees were nice BUT they took a week and a half to get here. Too long.
1/2 of the merch was good but the other 1/2 was off in sizing and the material was cheap. Didn't return because it will probably take forever. READ about the item and order at least 2-3 sizes up.
Ordering part terrible! Hard to change sizes, order same color in a different size. Chat does not work for email!
Thank you for your feedback and sorry for the inconvenience.
Your order HBKQD00380213 was shipped.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
Ordering part terrible! Hard to change sizes, order same color in a different size. Chat does not work for email!
Good i like the products because they are affordable and nice
Good i like the products because they are affordable and nice
I bought tops and a sweater all mediums. The material of the tops were thin and horrible. Nothing like the pictures! There were no price tags on them either. I started to wonder if they were used. I want to return them back but you have to jump through their hoops to see if you qualify to return them. Crazy! On a positive note I am keeping the sweater, even though their medium runs towards the smaller size. I will not recommend buying from them.
First time. So OK. Nothing more to say. :): ) :): ) :): ) :): )
We went away before my item was delivered and my daughter confirmed that no parcel had been delivered.
I contacted Lilicloth and received Hermes' tracking info. I contacted our neighbour and she confirmed that she had the parcel. The delivery was slow but Lilicloth answered my query fully and efficiently.
I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.
This was my first attempt at on-line ordering and it was a very nice experience. The site was very easy to negotiate for a new customer and regular updates about my order were very timely.
This was my first attempt at on-line ordering and it was a very nice experience
Not so hot on international orders! You really have to work hard to buy! Poor delivery and even worse quality. Good logos should be on top quality ahirta
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Not so hot on international orders! You really have to work hard to buy!
It was very easy to order goods and they were as described. I received my order in good condition & delivery was as promised. Would recommend.
Same size with everything ordered, but a substantial size differential which was disappointing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.