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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Really surprised to have to pay shipping given Black Friday.
Easy to order. Good prices. Would recommend free shipping for orders over $50.00 to be competitive.
Love the funny sayings! They will make great stocking stuffers. Lots of gift ideas for future occasions.
Love the products but very difficult to work with the cart and check-out.
Would be nice to have notification when order ships so one could keep an eye out as to when it will arrive.
Thank you for your feedback and sorry for the inconvenience.
But we could not guarantee the delivered date, it depends on the weather and some other irresistible factors.
Hope you understand.
A little difficult to get to where i needed to go
A bit pricey on the shipping. Sizing seems to run to the small side. Other than that It's all ok.
So far, so good. Once I receive my order I will know better.
Expensive shipping charges and very lengthy shipping time frame.
Ll i like the shirt. I hope the shirt fits my friend. But it is exactly as I ordered it
First time using, user friendly, so hopefully delivery and products go smoothly
I ordered a small but the shirts were way too big and loose.If I had known at the time the products were being shipped from China I would have never ordered.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Great quality!
Bought for myself t-shirt "Fishing Sorry I Missed Your Call" and planing to buy more as Christmas gifts.
Never got an answer re:
NOT JUST AN AUNT
I'M A BIG CUP OF WONDEFUL
COVERED IN AWESOME
SAUCE WITH A
SPLASH OF SASSY AND A
DASH OF CRAZY.
I wanted it in size medium, green. But any colour will do
Really wanted to include it in this order.
From the email, I think I will like your product
Ordered 3 t shirts. 1 was fine. 1 was baggy on the neckline and the other one did not fit even though the size label said it was the correct size.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
As long as it's of good quality and design is on the back...
The items I ordered for the most part were to be Christmas gifts. I ordered a lot of items. Some items were not presentable as a gift. I was going to return them but was told all but one was able to be returned for a refund. Oh well - I gave them to Goodwill!
The experience of having to return undesired merchandise is a nightmare as they tell you
Of your responsibility of paying for postage for return (to China) and the possibility of customs
Duties on top of that. They offer at 15% of the cost of the items if choosing not to return them. Then
As I continued to ask for an address to get the return to them in time to still be eligible for the return
They offered a 25% return.
Along with that, 2 items I did not get that are now shown as sold out are supposedly on the way. Huh?
I have learned that this is not a company you want to deal with. Not saying they are not a reputable company and also not saying they don't get back with you, because they do. It's just that the hoops you have to jump through to return items is just not worth it.
This will make me look more closely as to the origin of the merchandise and from whence it is coming.
It was fun choosing my outfit for christmas. You have so many nice clothes.
Great product selection…. A PERFECT holiday gift for my wife…. Some difficulties completing the payment process but got through it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109，except final sale items.