On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sizes not always available but will work with what I have. Love the shirt it is so fun to see her open it
I like the sayings on your shirts but the shirts themselves are a little short. I wish they were a little longer.
It is hard to get back to where I was before I ordered something. Had to start at the beginning every time.
Muy amigable el sistema de ventas, los productos tienen buena calidad
Easy; direct and efficient; 1, 2, 3, 4, 5 6, 7, 8, 9, 10, 11, 12, 23, 24, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24 & 50!
Why are shipping charges so high? I spent over $130 in clothes and shipping charge is outrages
It would be 5 stars but I'm still waiting on one shirt out of several I ordered what seems like months ago. And, the only time I hear anything is when I ask about it. I don't really want a refund for it. I want the shirt. Another problem is small from one order fit well and the next order I placed they were too tight. Makes it hard to know what size to order. My first order (there's 3 separate orders) I ordered medium and they were too big. Thanks.
Thank you for your feedback and sorry for the inconvenience.
The Everyone Needs A Smartass Sarcastic Grandma In Their Life V Neck Regular Fit Letter Sweatshirt in your order HBKQD00434080 is out of stock.
Would you like to change to another one at the same price or get a refund (22.10 USD)? If exchange，please email us the item SPU or the link of the product and the size you want. Then we can process the replacement order accordingly.
If you run into any issues, please do not hesitate to contact us at [email protected].
Hard to order, too much information needed... very slow delivery
Thank you for your feedback and sorry for the inconvenience.
What information you refer to?
If you run into any issues, please do not hesitate to contact us at [email protected].
Really cool merchandise, but shipping charges are a bit expensive. Their products are high quality and reasonably priced. Upon contacting the company to ask a question, the OWNER personally contacted me WITHIN MINUTES!
Now that is OUTSTANDING CUSTOMER SERVICE!
Sizing is very odd. If you don't pay close attention you receive a size that's way too small!
I paid close attention to sizing. The tank top I ordered... 2 sizes larger than my normal size... is too small. Probably won't order again. It's just too risky.
Every time I order a T-shirt online they NEVER LOOK or fit the me like the guy in the photo! Not Anymore!
The t-shirt I bought from fits me perfectly and comfortably! My wife was like - that T looks great on you and I'm not muscle bound! Awesome T's, Thanks!
Ordering was easy, just the shipping takes too long.
My mother loved it. Would definitely recommend for all Great Grandmothers.
It is funny to browse through the tshirt for a laugh. The tshirts material are very thin and unfinished. Thanks
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
If you run into any issues, please do not hesitate to contact us at [email protected].
It is funny to browse through the tshirt for a laugh. Thanks
Took 2 tries to purchase.
Website ran slow and caused me to purchase twice.
Thank you for your feedback and sorry for the inconvenience.
As we checked, we have cancelled the duplicated order HBKQD00450367 for you, and issued the full refund on 1st，November.
If you run into any issues, please do not hesitate to contact us at [email protected].
Thank you, fun to shop here! It takes a while to get the orders so expect it in a month
Very good fit and sized correctly. Wish you had more all cotton selections though.
So far— so good
My order came in two shipments. All is well.
Every item arrived.
I am very pleased with the quality and unique designs!
Excellent selection. Easy process. Despite my concerns about delays, as seems to be happening more and more these days, merchandise arrived well in advance of the holidays. Well done.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
The shipping cost depends on the destination and the weight of the package. In addition, international logistics are much more expensive than any domestic logistics.
We offer free Postal Shipping for orders over US $109，except final sale items.
But your feedback is very important to us. We'll forward your sincere feedback to relevant departments.