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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The order was wrong including sizes and content. Quality was not good.
Love everything Really wish you would make more x-small clothing because your clothes run very big.
I would surely order more if you did.
This is my first time buying and I hope the sizing is a good fit.
A little confusing, but I'm 75 y/o. Sweatshirt came in plenty of time for Christmas. N
Love the great selections! I was thrilled to see the many beautiful clothing items.
Site was very easy to navigate and the selections were great!
The shipping cost is exorbitant and I will not be ordering again.
Great stuff, but shipping costs are ridiculously high. Also takes forever to be delivered.
Shoes did not work well and I will be returning those. They are big around by foot. I also got a tank top and it's big but the material was really too thin for a white one. That one will also be going back.
I have had several very good experiences in my purchases but this one was not good. It was late, size incorrect and all I got from customer service was just wait, it's on it's way.
Very difficult to find specific product. I only found this item by accident.
I was worried ordering my first time. In the end everything was fine. Would order again.
It was ok. Size wasn't changing properly almost ordered a small. Questioning why there was a unsecure problem with my paypal conection why was it redirected? It was not a smooth checkout. Not very sure about my purchase, sizing, quality, shipping time never purchased from lillicloth before.
Good gift for my adult granddaughter! Thanks, I had fun shopping.
Easy shopping and great price. However, the product quality is not very good. The XL shirt is bigger than the 2X. The fabric is not the same on the two shirts.
Easy to navigate website, price is exactly what is charged, high quality shirts that are light, durable, and soft
Easy to order but delivery was very slow. It took a month from time I ordered until it arrived.
If you're in a hurry, this vendor is not for you. Nice product when it arrived, have not washed it yet so don't know how it will hold up. Stand bye.
So far I've only gotten one of the shirts I ordered back in October.
It just takes way too long to get my orders.
Thank you for your feedback and sorry for the inconvenience.
1. Long Sleeve Crew Neck Printed Sweet SweatT-Shirt is out of stock.
As we checked, we have issued the 12.48 USD refund for this item on November，12th. Please check your account.
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2. As we checked, your rest items are in transit.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times. Stay safe and take care of each other.
You can track your parcel(s)
On the official website wms.xingyunyi.cn/Tracking with tracking number XYYEX0020029517YQ. You can follow its route here www.usps.com/ with reference number 4208640492612927005554010010997820 as soon as it arrives in the destination country.
Item List:
1. Old Woman Who Loves Cats Sweatshirt
2. Old Woman Who Loves Cats Sweatshirt
3. Cat Cotton-Blend Crew Neck Long Sleeve Casual Sweatshirt
4. Cat print pattern Sweatshirt
5.2020 Middle Finger Graphic Crew Socks
Sometimes they are slowly updating their online record, please allow some time for the tracking information to update.
For more information on your order, please contact [email protected]
I really can't say much at this time. Once I get my order I will be able to give a better rating.
So far, good. Christmas present and was appreciated.
I was happy about getting the discount until the shipping was added - $20.99! Not so happy anymore.
Thank you for your feedback and sorry for the inconvenience.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Merchandise is terrible. Looks like it would fit a teenager and the size is 3X. The sayings may be cute for the Tshirts but terrible quality. Waiting for a refund
Sorry that you are not satisfied with the item(s).
Please check our email reply on November, 16th.
If you run into any issues, please do not hesitate to contact us at [email protected].
Ordering was fast and easy.! Took forever to get here about 1 month. The item was of nice quality.
I was very disappointed with the poor quality of the "plastic?" shoes & the shirt color was more of a Neon Orange than the Salmon color in the picture. Not happy.
Sorry that you are not satisfied with the item(s).
The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions.
The items colors depicted should only be used as an approximate guide.
We accept return on products，except for Final sale items, Free gifts, Swimwear &Underwear. Customers have the right to request a return within 15 days after receiving the product.
So we could not accept the return for the boots.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected].
It was Fun & made me smile! Love Dogs & Cats & everything in between!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.