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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Nebraska
2 reviews
0 helpful votes
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Graphic shirts
December 20, 2021
Updated review

I love the graphic shirts you have. My whole family is sarcastic and we have dogs and they are our children. So you can understand why we love your shirts but I'm a little disappointed with your expedited shipping cost. If I would have known how long it was going to take I might have had them ship that way - they were Christmas presents and I had hoped they would be here before Jan. 22. That's all that was wrong with the experience.

Date of experience: December 19, 2021

I really love your sarcastic shirts
December 15, 2021
Previous review

I really love your sarcastic shirts. This is part of my mother's x-mas present.

Date of experience: December 15, 2021
Pennsylvania
1 review
0 helpful votes
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Ok
January 19, 2022

I would have bought more but the shipping was getting out of hand. And the sizes are not accurate. I ordered 2xl an they fit more like a medium.

Date of experience: December 19, 2021
Ohio
2 reviews
0 helpful votes
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Best gift ever!
December 20, 2021
Updated review

It was fine. It was more than fine. I gave it to my sister who is younger than me. She loved it. Couldn't say enough good thngs about it. I am the older sister.
"sometimes I feel old then I remember my sister is older" or words to that effect. She was delighted.

Date of experience: December 19, 2021

It was fine
November 19, 2021
Previous review

It was fine

Date of experience: November 19, 2021
Australia
1 review
0 helpful votes
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3XL t-Shirts
December 19, 2021

Great variety - system works well. 3XL not as big as some other brands - a little tight on my larger frame. Shirts are great quality and printing excellent.

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
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Special
December 19, 2021
Updated review

I like it...
Beautiful and nice artics stuff and choice... and some just the good tissues and I feel really confortable in it -cause my body need tissue who's breathing!

Date of experience: December 19, 2021

My first time
November 4, 2021
Previous review

My first time

Date of experience: November 4, 2021

My first shopping experience great stuff you have...
October 17, 2021
Previous review

My first shopping experience great stuff you have I like it lots of choices Thank you God bless you All

Date of experience: October 17, 2021
New York
0 reviews
0 helpful votes
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Return problem
January 18, 2022

I have never had trouble returning an article I purchased. I have spend a few days trying to do the return with no luck. I want to speak to someone now; appears this is not an option. To me this is totally unacceptable.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2021
Miss W. — Lilicloth Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Tennessee
1 review
0 helpful votes
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Price keep chjanging
January 18, 2022

Tried to order a few items, windows keep popping up and each time I went back the price would change 4 times now. I'm done and will never try to buy here again

Date of experience: December 19, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

Did you mistakenly clik on too many "add to cart" while the site is still loading?

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
1 helpful vote
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Worked for Canada delivery
December 19, 2021

Only problem I see is that I didn't write down the promo code so presumably missed out on a discount. I'm ordering from my tablet while visiting Florida so impossible to go back and retrieve it.
Otherwise OK.

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
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Mens T-$#*!s
December 19, 2021

Great place to shop and good prices loads of selections.

Date of experience: December 19, 2021
Hungary
1 review
0 helpful votes
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Amazing products & quick delivery
December 19, 2021

I made the order from Hungary on the website and in ten days the products arrived. The system of purchasing and delivery is easy to manage with and works accurately. The design and quality of the items are absolutely marvellous!

Date of experience: December 19, 2021
NL
2 reviews
0 helpful votes
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2 out of 5
January 18, 2022
Updated review

I ordered 5 tops and a pr. Of legging. I ordered all the tops in x-large. Three tops fit just fine, 2 were about a size med. The leggings were made out for a very thin material and were way to long. I do not know how I can return these items.

Date of experience: December 18, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to order
November 18, 2021
Previous review

Easy to order. User friendly

Date of experience: November 18, 2021
Mississippi
3 reviews
0 helpful votes
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To small
December 19, 2021
Updated review

I must return my order. It is a tad to small. Hopefully the other ones that I ordered and have not received will fit.

Date of experience: December 18, 2021

Shipping is to expensive
November 3, 2021
Previous review

Shipping is to expensive

Date of experience: November 2, 2021
Colorado
1 review
0 helpful votes
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No problem with the order
December 19, 2021

Wife did not want; too large; requested return. Everything was good in terms of the transaction.

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Spot on
December 18, 2021

Very easy and quick to order. Value for money and size fittings were good

Date of experience: December 18, 2021
Utah
1 review
0 helpful votes
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I ordered shirts four weeks ago got email saying it was shipped nothing shows up nothing was shipped and all comes from China and takes forever. Do not order From them

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

Normally

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Recently many parcels are stuck at customs and there has been some delay.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Colorado
1 review
0 helpful votes
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Order placed Dec. 2nd. Took my money but gave not received order. It will miss Xmas if I get it at all. They offered 10% refund IF I contact them after I receive IF I contact them. Very poor customer service. I have to contact them every time I want an update. Now told it will be another 10-15 days. Bet I never see my order.
Buyer beware

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Would you please provide your order number so that we can help you?

Recently many parcels are stuck at customs due to some heavier customs check and our courier is working on this.

Usually"

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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"Short Girl" sweatshirt tops.
December 18, 2021
Updated review

Very good. Takes quite awhile to get the products but worth the wait. 2nd time I ordered from Lilicloth and am getting ready to make yet another order. Products are packaged well.

Date of experience: December 18, 2021

Had trouble with ordering … never received confirmation...
January 7, 2022
Previous review

Had trouble with ordering … never received confirmation of order.

Date of experience: December 8, 2021
Indiana
1 review
0 helpful votes
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Also, great prices on the shirts, but honestly! $20 to ship 2 sweatshirts?!?!

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Miss W. — Lilicloth Rep
over a year old

Dear customer,

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).

So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

Sorry for the ads, if you do not want to received the ads, we can unsubscribe for you.

Thank you for your feedback and sorry for the inconvenience.
We will keep improving our service.

We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected].


$20 to ship 2 sweatshirts?!
November 17, 2021
Previous review

$20 to ship 2 sweatshirts?!

Date of experience: November 17, 2021
South Carolina
1 review
0 helpful votes
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Shipping took forever
January 17, 2022

I fought for a bit trying to get the color correct on the shirt I was ordering.

Date of experience: December 18, 2021
New York
1 review
0 helpful votes
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Unique and awesome
December 18, 2021
Updated review

It was a unique shirt that generated a lot of wonderful conversations and comments. I was very pleased and happy with it. Just a little bigger than I'd hoped. But definitely better than being too small.

Date of experience: December 17, 2021

Leery of giving a 5 as jury is out until received
November 17, 2021
Previous review

Leery of giving a 5 as jury is out until received

Date of experience: November 17, 2021