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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to work with, quality is ok but definitely not high end.
The purchase was fine, but shipping updates need to be given
Fun to shop right from my own couch. Take my time, look around, just great!
Like what I see! But it is a gift and the recipient has not received it yet.
No guarantee of delivery date and no free shipping. I ordered this item on or about 12/02/21 and paid $12.00 US shipping cost. I was told it would arrive before Christmas by 12/23/21. It did not! It' ridicules that anyone should wait a month for delivery when shipping cost is over $10.00. Even coming from a nowhere place it still shouldn't take a month for deliver.
No guarantee of delivery date and no free shipping.
Took longer than expected for shipping- but it is BUSY Season so.
But much thinner material than what I expected
The shopping was Confusing- took me quite a while to get to "Add to Cart"
Mail a little slow but it arrived in good shape. Product as advertised. Good quality.
Not only did it take a month to receive the 2 "sweatshirts" I ordered, which were late to use as a Christmas present(s), but they are not Sweatshirts. They are both long-sleeved T-Shirts. With stitching that belongs on a Sweatshirt. But the material is that of a T-Shirt.
The quality of the material is very flimsy. The description of the item was inaccurate. A sweatshirt should be heavy
I really love all the colors options and the sizing was perfect.
So many choices it was hard to choose. I will definitely shop for more cute tops.
Be careful as the fabric and fit are no where near the images they show. Maybe for tee shirts and sweatshirts, but anything tapered is junk! Fit is terrible and materials are not as shown. Cheap.
If you don't mind low quality clothing - then order away!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was an easy to follow site and payment was simple to do.
Love the womens long sleeve shirt. Mens xxx runs a little small.
Great love all the clothes but the small could of been a bit looser
Fairly easy some steps took a few times to get through, otherwise good experience.
The sweaters in the ad look to be heavier thicker than actual product. Whatever it is what it is.
Love your clothes, just don't like it takes so long to receive them.
I love your clothes and styles. Was easy to scroll through and pick out tops.
Ordered a product 3 weeks ago for delivery before Christmas. Did not receive it and had no update from company regarding delay. After contacting customer service on order told it will arrive in 7 - 10 more days.
Delivery 3 weeks late with no notifications or updates. Very poor customer service.
Thank you for your feedback and sorry for any inconvenience caused.
Would you please provide your order number so that we can help you?
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
You can check our delivery policy here: https :// lilicloth. Com/information/Shipping%20Policy
For example, if you order a t-shirt, it will need 3-5 business days of processing time and then 12-15 business days of shipping time. Therefore, you can expect to receive it in 15-20 business days.
Thanks for your unerstanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
You can check our delivery policy here: https :// lilicloth. Com/information/Shipping%20Policy
Thanks for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!