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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Just had to get this for my girlfriend. A great little humorous novelty, especially for those who are height challenged. :)
He comprado dos prendas por separado, fue muy ágil la elección del modelo y el talle, y recibí la compra en el tiempo pautado. Las prendas son lo que realmente elegí y el precio es accesible. Estoy muy conforme con el sistema de pago y la rapidez para concretar el pago
Except in clothes all the products respond perfectly to what you are looking for. There are products that you don't even think they existed and some are really good. So, make a search and most of the times you got good results and a variety of posibilities.The clothes is a case apart, I cannot rely in the photos at all.
I have purchased many items for friends family and self and have not been disappointed. Many unique items especially lights and housewares and swimwear. People have positive comments about my unique boots so I tell them all about Light in the box and how to download the app with no expectations about extra points or rewards. I just speak honestly and an
M upfront with the company-good and not so good. Customer service is phenomenal so kudos to all of them!
Τα προιόντα είναι καλής ποιότητας αλλά χρειάζεται άμεσα διορθωτικές κινήσεις γιατι στο τελος ειναι ακριβά. ΠΧ Δωρεαν μεταφορικα, ταμπέλες επιστροφης και οταν παιρνουμε ανταμοιβες να μπορουμε να χρησιμοποιησουμε ολο το ποσο
Je suis très satisfaite des produits,description adéquate, bon service et livraison assez rapide. Les problèmes sont vite relevé de leur part et règle
Vraiment très satisfaite.
Gute Preise und dafür ist die Qualität einfach gut!
Les jupes commandées sont arrivées dans le délai annoncé. Elles étaient fidèles à la description, juste un peu plus longues.
Love it very much. Beautiful and attractive. Exactly as advertised.
Very pleased with the product, the tracking information, and the delivery.
This is an excellent place to order from, it is fast and good quality stuff.
This shirt was part of my first order and was delayed from my other 3 items. With all your information you kept me informed on every step of the journey until it showed up at my door. No one else does that,LITB does. And you people are steps ahead of everything else. This is the first time I've ordered online I've been quite satisfied
Received order & I'm satisfied with fit & color. Found sleeves a little short.
Delivery was on time, and the packaging was in tact. I intend to do business in the future and recommend others to do so too.
Gift for my son, Well made and love the style. Highly recommend
Love LightInTheBox so much. Everything I purchase arrived as described and quality fabrics. Enjoy shopping for kitchen, outdoors, indoors, clothing, footwear and more gadgets. Safe site to shop and quick shipping. Keep me updated on the status of my order and if a part of my order cannot be fullfilled they reimburse me immediately and email me to let me know.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members